Business ProfileforNew Braunfels Utilities
At-a-glance
Related Categories
Overview
New Braunfels Utilities is a municipally-owned utility, operating under a five-member Board of Trustees (Board). The Board consists of four individuals appointed by the New Braunfels City Council to five-year terms and the city’s current mayor. The elected City Council maintains regulatory control by appointing the Board, approving all rate changes, and authorizing bond issuances.
Business Details
This is a multi-location business.
- Location of This Business
- 263 E Main Plaza, New Braunfels, TX 78130-5135
- BBB File Opened:
- 9/28/2004
- Years in Business:
- 82
- Business Started:
- 1/1/1942
- Business Started Locally:
- 1/1/1942
- Alternate Business Name
- NBU
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Ms. Beth Perez, Manager
- Contact Information
Customer Contact
- Ms. Beth Perez, Manager
- Additional Contact Information
Fax Numbers
- (830) 629-8435Primary Fax
- (830) 629-8435
Customer Complaints
6 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mac S
10/23/2023
New Braunfels Utilities Response
10/30/2023
If we can obtain the customer name, address, phone number, and account number, we would like to investigate the account and concern shared above, and offer a response.
Thank you,
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