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Find a Location

Level - Up Remodeling & Foundation Repair has 1 locations, listed below.

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    Business ProfileforLevel - Up Remodeling & Foundation Repair

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1659 W State Highway 46, New Braunfels, TX 78132-4744
    BBB File Opened:
    12/13/2021
    Business Management
    • Owner/Manager, Owner/Manager
    Contact Information

    Customer Contact

    • Owner/Manager, Owner/Manager

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The work on our home was very poor and incomplete. The foundation repair left the existing cracks in the walls, and created new cracks. The interior paint job was incomplete. The paint colors were wrong, and paint finishes were incorrect. Most interior doors were left unpainted. Taping and floating job was horrible. There was considerable over spray throughout the house. Sheetrock on garage ceiling was not completed. Rear pebble top patio and sidewalk were dug up for foundation work, and patio section was replaced with plain concrete, (no pebble top); Sections of the sidewalk were dug up and not replaced at all. The carpet was rolled up for foundation work and left that way. We have tried calling him and all we got were delays or excuses or no answer at all for well over two weeks. We're so unhappy with his work, that we don't want him back to finish. We would like a refund as he has been paid in full for this poor workmanship. As we're trying to sell this house, we feel that this work done by this contractor lowers the asking price. We were trying to make the house more attractive, not shell shocked.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Carolyn G

    1 star

    07/16/2022

    Do NOT HIRE. They stole 7.4k from us. Same as all other bad reviews. They took money to "get job scheduled" then they ghosted us for months. We finally made contact by telling them we wanted to add to contract.. they responded within minutes. They strung ** along for a few more months until I gave up. I will be filing in small claims court in ************* and probably ****** too, just to put people on notice. Ray lives in ***********, Comal County. They also do work in *******, just can't find company name. I am a 59 yr old woman and caregiver to my 85 yr old mother. He is so low to rip us off. If he would steal from us, he will steal from you. He promised us a refund for months too. Excuse after excuse and such a fast talker. He can make you feel like he is your friend and cares. He is a con artist

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