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Business Profile

Extended Warranty Contract Service Companies

PROTECTALL

Headquarters

Information and Alerts

BBB RatingA+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.

Service Area

  • 75014
  • 75015
  • 75016
  • 75022
  • 75027
  • 75028
  • 75037
  • 75038
  • 75050
  • 75053
  • 75054
  • 75061
  • 75062
  • 75063
  • 75099
  • 75261
  • 75265
  • 75326
  • 75368
  • 76003
  • 76004
  • 76005
  • 76006
  • 76007
  • 76010
  • 76011
  • 76012
  • 76013
  • 76014
  • 76015
  • 76016
  • 76017
  • 76019
  • 76021
  • 76022
  • 76034
  • 76039
  • 76040
  • 76051
  • 76052
  • 76053
  • 76054
  • 76092
  • 76094
  • 76095
  • 76096
  • 76099
  • 76101
  • 76102
  • 76103
  • 76104
  • 76105
  • 76106
  • 76107
  • 76109
  • 76110
  • 76111
  • 76112
  • 76113
  • 76114
  • 76115
  • 76117
  • 76118
  • 76119
  • 76120
  • 76122
  • 76124
  • 76127
  • 76129
  • 76130
  • 76131
  • 76136
  • 76137
  • 76147
  • 76148
  • 76150
  • 76155
  • 76161
  • 76164
  • 76166
  • 76177
  • 76179
  • 76180
  • 76181
  • 76182
  • 76185
  • 76191
  • 76192
  • 76193
  • 76195
  • 76196
  • 76197
  • 76198
  • 76199
  • 76244
  • 76248
  • 76262
  • 76299
  • Fort Worth, TX

Important Information

This business is BBB Accredited.

BBB accredited business seal

BBB has determined that PROTECTALL meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Additional Info

Due to the COVID-19 pandemic, GBS and the retailers it works with face shortages in parts and materials to replace and repair furniture. Several retailers have reported a fulfillment date in the second quarter of 2022.

GBS has indicated to BBB that any requests for a refund or repairs for manufacturing issues such as the cracking and peeling of leather need to be directed toward the retail establishment from which the furniture was purchased.

Customer Complaint

Before filing a complaint through the BBB, GBS encourages you to contact their Customer Experience team to personally handle your inquiry. The CX team can be reached directly at 866-603-1787 or [email protected]

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