ComplaintsforKCD Residential Service
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Complaint Details
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Initial Complaint
08/30/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired KCD Residential Service to remodel my bathroom. It never drained correctly and the title wasnt sealed right either. The water slipped behind the walls damaging the wood and the Sheetrock. Now, I have to redo the bath room again and repay again to get done correctly,Business response
08/30/2022
KCD did try to resolve this matter. KCD went back and demoed bathroom. KCD bought new materials, in order to resolve the issues.
***************************** and KCD could not reach an agreement.
KCD offered to pay for draining problem and offered to redo bathroom free of charge. KCD also offered to cover materials needed to make this right. ***************************** declined.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.