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Find a Location

All American Chevrolet of Odessa has 1 locations, listed below.

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    Business ProfileforAll American Chevrolet of Odessa

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5020 Jbs Pkwy, Odessa, TX 79762-8186
    BBB File Opened:
    7/30/2009
    Years in Business:
    15
    Business Started:
    7/30/2009
    Business Management
    • Mr. Larry Hook, General Manager
    • Mr. Lamont Myles, General Manager
    Contact Information

    Principal

    • Mr. Larry Hook, General Manager

    Customer Contact

    • Mr. Larry Hook, General Manager
    • Mr. Lamont Myles, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Me vendieron una camioneta a base de engaos! El da 4/5/24 compr una jeep compass de 2019 con un valor de $18500 deje un depsito de $5300 que supuestamente iba a ir a la cuenta principal, les habl al banco para checar mi estado de cuenta y me dicen que el dealer se qued ese dinero! Y que tengo un balance de $18135.71 ya que abon mi primer mes de pago! Le compr una garanta extendida por 24 meses y ************************* me dijo q me iba a subir la mensualidad por la compra de la garanta! Me dijeron que **** una garanta de 2 meses del dealer! La camioneta tiene problemas elctricos luces que no le funcionan! El clima no avienta suficiente aire el timn vibra despus de ****************************************************************** vendedor *******************!! Desde el da 4/23/24 me dijeron que dejara la camioneta en el dealership y an no tienen pensado revisarla hasta dentro de dos semanas! Me prestaron un carro al cabo de los 10 das, donde solo me puedo mover 75 millas por da sin garanta y cualquier cosa que pase es mi responsabilidad!!! Lo que Quiero es q mi depsito valla a la cuenta principal de mi deuda y que me arreglen mi camioneta lo antes posible!
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    FRANKEE W

    1 star

    08/29/2023

    DO NOT BUY FROM ALL AMERICAN CHEVROLET IN ODESSA, TX! I GIVE THEM NO STARS BECAUSE THEY SHOULD BE CLOSED DOWN! I bought a used 2021 ***** Spark. The sticker price was $17987. I paid $5000 down which left $12987. I expected ******************** fees & such & had no problem with that. The man kept pushing a Service ************ kept saying "NO", finally getting aggravated & telling him "HELL NO! I DON"T WANT IT!" He said "OK. Yes mam. I got you." I expected the ************ to be around $1500 & had no problem with that. I wanted to take my car home that day but they said they had to wash *********** it & other things & would deliver it the next day. 2 days later after calling & raising ****, I got my car delivered along with the paperwork. The paperwork said I owed $20046.96 on the car. I checked & they had added $3251 for the SERVICE CONTRACT which I had vehemently refused along with the expected ************. I called & raised *********** agreed to remove the $3251 at once, I signed an agreement that they would do so. I went to the *********** had not notified them of the refund. I just now called the loan **** at the *********** have not sent the refund yet & I sincerely doubt that they will. This company has predatory business practices & should be shut down! I LEFT A 1 STAR RATING BECAUSE YOU WOULDNT LET ME REVIEW WITHOUT IT. THEY DESERVE ZERO STARS!

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