Reviews

this is a horrible company. please stay away from this company when my house roof got hail damage in April, MVI drop by my house and made a lot of beautiful promises for their service. now I can say none of them come true. I paid MVI 26868.77$ on July 20th to let them start the work. when the job is done, they will apply the second check for recoverable depreciation which is about 4300$. the second check include about 1600$ for MVI payment and the rest is mine. I have thought the whole recoverable depreciation should be MVI payment and I should pay less at beginning. John said it is easy to apply recoverable depreciation check and they will do right after the work. I should feel secured since a part of check is their payment. now they changed their mind again. during the work,they damaged three window screen. I send the email to ask repair on July, 24th. they said they will send people soon. on Sep, 8th, finally they send 5 people to repair three screen. those 5 people only repair one of them in 4hrs. then I have to contact MVI again and they still promise they will fix the window screen soon. until today they didn't repair the screens. the more important thing is to apply recoverable depreciation check. they just simply forgot it. until September, I called my insurance company to find out they didn't file the application. I contacted them on Sep, 7th and told John the insurance need invoice and pictures to complete recoverable depreciation application. John send the invoice on the next day but he didn't send pictures. until today, if you think it have been horrible, it could be worse when Lexi replace John to contact me. her experty is to black mail and threaten customers. first she ask me to leave MVI a 5 star review and then she will send people to repair the window screen. how could I believe her? after that, she ask me to pay that 1600$ and then she will send people to take pictures. she just use the job she should do two months ago as leverage