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Business Profile

Auto Alarms

Tino's Car Visions

This business is NOT BBB Accredited.

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Complaint Details

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  • Initial Complaint

    12/09/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I went to a business and got items, when I went to pay they said they don't do sales tax.  I have several different receipts showing this business not charging for sales tax. On 12/6 I went to TCV Enterprises to purchase a lift kit and rims and tires for my daughter's jeep wrangler. My original invoice was for $3862.95, Fabian the worker said and we scheduled to have the work done.  I dropped the jeep off on 12/8.  On 12/9 they told me my new total was $4121.91 because they had to add a plate for $249.  I was going to pay $1521.91 and finance the remaining $2600.  We I received the finance email it said I owed $2814.50.  I was told that it would be 100 day interest free same as cash.  When I questioned a misc charge they said it's labor.  I asked why it was not under labor, Fabian said nothing.  I asked him about the sales tax and he said they don't pay sales tax.  On all the invoices (attached) it shows $0.  When I told him I did not want to pay finance charges and I would just pay the balance they added more "misc" charges.  When I again questioned the charges they again added more to my invoice, bringing the grand total to $4398.20.  I need my car so I paid it cash and told them I was reporting this abuse on a consumer.   Please let me know if not charging sales tax is right or wrong.  I am attaching 3 invoices. Amberley *****

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BBB Rating & Accreditation

C+

This business is not BBB Accredited

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Years in Business: 31

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

Pasadena, TX 77506-4708

(281) 478-5256

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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