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Find a Location

Auto Fix It has 1 locations, listed below.

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    Business ProfileforAuto Fix It

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We provide auto care and estimates for your peace of mind. We focus on educating the customer as to the repairs or maintenance required to keep their vehicle running.

    Products & Services

    Full auto repair from oil change, check engine light to total engine rebuild.

    Business Details

    Location of This Business
    1421 Avenue I, Plano, TX 75074-5822
    BBB File Opened:
    11/25/1997
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Date of New Ownership:
    4/2/2007
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    6:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    8:00 AM - 1:00 PM
    Contact Information

    Principal

    • Ms. Debora Russell, Owner

    Customer Contact

    • Mr. Bobby Caldwell, Manager
    • Ms. Debora Russell, Owner
    Additional Contact Information

    Fax Numbers

    • (972) 509-4518
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/03/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I took my car in on June of 2022 so they can have it repair and after 8 month the owner called me saying it was ready I paid him ***** dollars but the car only work from his shop to my house so I called him back and he came to pick it up again I didn't think it was fair that in the first place he took way too long to fix it and in less than 8hrs my car didn't end up working so after he took it back he then said that in 3 days he will have it ready so I gave him another chance but then 2 more weeks passed and nothing so I called my bank to get my money back because I don't think it's fair that now he had my money and my car as well but then a** soon as he notice the bank too away the money he called me again saying that why did I cancelled the payment and I'm like well I don't have my car and we'll I need my money so he said the car is ready and you can come pick up the next day so then I ended calling back my bank so they can return him the money and so my bank did but they next day when I went to pick up my car he said oh sorry it's still not ready I'm lol how you told me it was ready so no another 2 weeks have gone by and he still hasn't giving me my car and he kept my money but he says he doesn't have the money but I have my bank statements we're it shows the payment went back to him.. I really need y'all's help to get this resolved I'm without a car and without my money I don't now what else to do
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving North Central Texas

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