Business Profilefor24 Hour Data LLC

In march 2021, my desktop would not open my business program. I drove to Dallas and dropped it off at Ace Data Recovery for a quote. A few days later I received the quote explaining what had failed on the Hard Drive. They said the read/write head was bad and quoted $2600 to fix it. I declined and called 24 hour data and Dellis said Ace overprices their work. He quoted $750 so I dropped it off to him around the middle of March. Three months later I hadnt heard from them. I called and left a message, no return call. I called again and talked to ****** ********, who immediately started to apologize. He said ****** had worked on the drive and had just quit the company. He promised he would look into the drive and call me back in a couple of days. No callback. I called him after a couple of weeks and he said he was working on it and would finish the next day and call. The next day no call. I called his secretary and she said she would have him call back later that day. No callback. I called back a few days later and he answered and said he had transferred everything to a new drive and it would be ready the next day. All this has now taken over 6 months. I drove to Dallas picked up the drive and he apologized and said N/C for the Drive. Got home and it would not run. I called and told him the device wouldn't run. He said he didn't know why and suggested trying a Toshiba storage device. I drove to Dallas and picked up the device, again N/C. Plugged the device into my desktop and the only info on it was Toshibas warranty info. I emailed him again, I was very upset that the drive contained nothing. He then said he could dropbox the files. I paid for the dropbox app. and still didn't get any of my files. Now over a year of my time and money was for nothing. A company that claimed to be experts at data recovery couldn't produce one page of data, WHY? I also have emails from ****** ******** if that is his real name