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Find a Location

Disputemycredit.com has 1 locations, listed below.

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    Business ProfileforDisputemycredit.com

    Credit Repair Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    850 Central Pkwy E STE 200, Plano, TX 75074-5599
    BBB File Opened:
    3/3/2021
    Years in Business:
    4
    Business Started:
    10/24/2019
    Business Incorporated:
    10/26/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Disputemycredit.com LLC
    • Creditforhomeloans.com
    Business Management
    • Mr. Kris Bergmann, CEO
    Contact Information

    Principal

    • Mr. Kris Bergmann, CEO

    Customer Contact

    • Mr. Kris Bergmann, CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Credit repair and debt relief services

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tiffani B

    1 star

    05/11/2023

    SCAM, SCAM, SCAM ! Buyer Beware. I have never felt so duped in my life like I have with working with disputemycredit.com. My only source of income is Social Security. I am 49 years old and a amputee so being able to work and apply myself with another form of income is not a choice. I trusted the process and the "money back guarantee". Just like everyone else insufficient credit scores makes life more difficult to live. I was introduced to *********************** one of the supervisor with disputemycredit.com. We discussed the many wonderful opportunities with this company and with a "money back guarantee" why not give it a chance. I was told that there were several steps but each step would show progress. I elected to work with the accelerated program. I was homeless and living with my mother at the time so I believed with my score being fair from the start it would only go up. That was not the case. I started going to the website frequently to watch my investment of $249 a month. Its month 5 and still nothing to report . I have reached out to *********************** several times with an excuse that she was not in the office and to call the **** number which I did . Updates on what should be progress was mere excuses on why I was the one who had a lot on my report! Was it not the purpose of the enrolling in the program?? I have asked for a refund verbally. Its now to the last month and I spoke with ****** one of the supervisors to find out my calls were ignored from ***** and she just quit a few weeks ago. I can not afford to give this much money that I invested with these people to find no results. He made excuse in to why and while on the phone he states " that it was my responsibility to contact them monthly to give them permission to pull my credit report to see my progress. Today my charts of scores are still blank .May 11, 2023 per the website : 0 deleted, 0 repaired, 0 items in dispute. Where has my money gone to? I am again requesting per your contract for a refund!

    Disputemycredit.com Response

    05/25/2023

    First and foremost, we take pride in providing comprehensive credit restoration services and strive to offer complete satisfaction to all of our valued clients. However, it is essential to adhere to the terms and conditions outlined in our agreement, particularly regarding the qualifications for the money back guarantee.Upon careful review of your case, I regret to inform you that, at this time, you do not meet the qualifications for a refund under our money back guarantee. Allow me to explain the specific requirements for eligibility:Completion of the Program: Our money back guarantee is contingent upon the successful completion of our credit restoration program. As per our records, you have not yet completed the program within the designated timeframe.Completion of Payments: To qualify for the money back guarantee, it is necessary to fulfill all payment obligations associated with the credit restoration program. Unfortunately, our records indicate that you have upcoming payments.Submission of Required Documentation: The submission of essential documentation, including a driver's license, social security card, and proof of residence, is a prerequisite for the money back guarantee. Based on our records, we have not received these documents from you.I understand your disappointment regarding the current situation. However, it is important to emphasize that our money back guarantee is designed to ensure fairness and accountability for all parties involved. By adhering to the outlined qualifications, we can maintain the integrity of our services and protect the interests of our clients.I want to assure you that our team remains committed to helping you achieve the best possible results within our credit restoration program. We encourage you to reach out to us with any further questions or concerns you may have, as we are always here to assist you.Thank you for your understanding and cooperation. We value your business and look forward to working together to improve your credit profile

    Customer Response

    05/26/2023

    I am replying to your response stating, "The submission of essential documentation, including a driver's license, social security card, and proof of residence, is a prerequisite for the money-back guarantee. Based on our records, we have not received these documents from you". I have forwarded the email sent on Dec.28, 2022, that will show that all documentation was sent. You have continued to show fellow readers that you would rather tell untruths than focus on the matter at hand.

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