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          Find a Location

          Benchmark Mortgage has 66 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Benchmark Mortgage

              5160 Tennyson Pkwy STE 1000 Plano, TX 75024-4355

            • Benchmark Mortgage

              3333 Lee Parkway Ste. 639 Dallas, TX 75219

            • Benchmark Mortgage

              3004 Communications Pkwy., #200 Plano, TX 75093

            • Benchmark Mortgage

              1402 S Custer STE 901 & 902 McKinney, TX 75070

            • Benchmark

              175 Main Street S, P.O. Box 46 Woodbury, CT 06798-0046

            Business ProfileBenchmark Mortgage

            Mortgage Banker
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5160 Tennyson Pkwy STE 1000

            Plano, TX 75024-4355

            Get Directions
            (972) 398-7676

            Customer Reviews

            2/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Benchmark Mortgage has 66 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Benchmark Mortgage

                5160 Tennyson Pkwy STE 1000 Plano, TX 75024-4355

              • Benchmark Mortgage

                3333 Lee Parkway Ste. 639 Dallas, TX 75219

              • Benchmark Mortgage

                3004 Communications Pkwy., #200 Plano, TX 75093

              • Benchmark Mortgage

                1402 S Custer STE 901 & 902 McKinney, TX 75070

              • Benchmark

                175 Main Street S, P.O. Box 46 Woodbury, CT 06798-0046

              Headquarters
              5160 Tennyson Pkwy STE 1000, Plano, TX 75024-4355
              BBB File Opened:
              8/21/2001
              Years in Business:
              24
              Business Started:
              8/27/1999
              Business Started Locally:
              8/27/1999
              Business Incorporated:
              8/27/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Ark-La-Tex Financial Services, LLC
              • Benchmark Home Loans
              • Benchmark Home Mortgage
              • Benchmark Lending
              • United Lending
              Business Management
              • Mr. Brian McKinney, CEO
              Contact Information

              Principal

              • Mr. Brian McKinney, CEO

              Customer Contact

              • Mr. Brian McKinney, CEO
              • Mr. Joseph Mirabella, General Counsel
              Additional Contact Information

              Fax Numbers

              • (877) 599-4692
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/15/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Possible us postal mail identity fraud
              Read More
              Read 11 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Yolanda D

              03/29/2024

              Our loan process went smoothly here locally, in **************** and we would give Benchmark in **************** 3 stars(due to averaging between the 2 departments). HOWEVER, the ASSUMPTION TEAM should receive 0 Stars!!! We were told the process would *********** months, and we were ok with that. WHAT we were NOT told is that the ASSUMPTION department would NOT even communicate with us AT ALL! When we (meaning us the owners, the buyer, the realtor) reached out we ONLY received an automated email response saying they would be in touch in ***** days. Ten to Fourteen days would come and go, and NO ONE would reach out to let us know how the process was going. When I called the Local Benchmark *********** they made excuses about, "HOW BUSY the ASSUMPTION depart is". There is NO customer service, period! Therefore, you might want to rethink going with this company because upfront they are great until they have you for the house loan, AND then they have ZERO customer service!!!
              Read 4 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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