Business ProfileforAll Star Van Lines

I scheduled a move with ******************************* for pick up between 8-9am on July 1. I received a contract and gave $190.00 deposit. I was told I would receive a call on June 29th or 30th to confirm. When the call never came I call ****** who I had set up the move with. The fist time I called he picked up and said someone would be calling later that day. (30th) At 6pm I attempted to call ****** again and there was no answer to my call or text. On Monday morning, the date of the move I got a text that just said no worries that someone would be there. No one came between 8:00 and 9:30. ****** wasnt answering texts or calls so I called the corporate number and spoke to someone who told me that they would be there in an hour.again noone showed. Finally got ahold of ****** again who said hed have dispatch call ****** called and asked if they could pick up the next day. I explained that that would not workthen he asked about later in the day and I explained that my Mom was moving to an assisted living facility and there was a move in window that ended and 3pm the dispatch person said that is not my problem. I then texted ****** and asked for my deposit to be returned. The response was that it was move day and unfortunately they werent able to give a refund at that point. I texted again asking for the refund and listed all the reasons why they never showed up, poor communication, etc. No response. I later called and got through to ****** again who said he would need to speak to Dispatch about a refund and that he would get back to me. He never did. I plan to dispute with my credit card company but cant believe that they wont refund my deposit when they didnt even show up for the job.