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Find a Location

Texas Endoscopy has 1 locations, listed below.

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    Business ProfileforTexas Endoscopy

    Outpatient Surgery Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8080 Independence Pkwy STE 160, Plano, TX 75025-4008
    BBB File Opened:
    10/19/2021
    Contact Information

    Principal

    • Mark Copeland, Administrator

    Customer Contact

    • Mark Copeland, Administrator

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2023

    Complaint versus Texas Endoscopy - Address: ******************************************************************** Phone: ************** On **** I got an upper scope, colonoscopy, and biopsies done here. I paid this location $120.65 and after everything was processed I talked to my benefits department and they said Texas Endoscopy owes me $84 as a refund due to me meeting my Out of Pocket **** I have called multiple times and left multiple voicemails and they will not return my calls. This has occurred for a month now at least. I also got my benefits involved and a representative tried a few times with me to get in contact with Texas Endoscopy and they disconnected with us on one day and a week or so later, after more attempts to call, we couldn't even get a hold of them. We tried to even get in contact with scheduling and they acted like they couldn't hear us after we told them who we were. I live a good ways away so I would rather settle this over the phone in an adult manner, but they are proving to be very dishonest, or at an absolute minimum extremely negligent. I essentially want my $84 refund and I also want this business to be punished in some manner after wasting my time and acting in a despicable manner.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anabel R. Whitese

    1 star

    04/07/2023

    I am very disappointed with the customer service. I have an upper endoscopy and they sent me the cost of the procedure day before and all paper work too. I explained the receptionist that it is not right when you plan a month a head a procedure that they provide 850 dollars cost day before. It is not a right to send to complete all information. It is not a good organization between Texas endoscopy that blamed Texas Digestive disease consultants. They stated that TDDC did not send the paper work early. They did day before. Both of the facilities blaming each other regarding one sent the paper work late and vs.

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