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Business Profile

Vitamins and Supplements

BMKL Enterprise, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

This profile includes complaints for BMKL Enterprise, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BMKL Enterprise, LLC has 3 locations, listed below.

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    • BMKL Enterprise, LLC

      2300 McDermott Rd STE 200-185 Plano, TX 75025-7016

    • BMKL Enterprise, LLC

      2300 McDermott RD. Plano, TX 75025

    • BMKL Enterprise, LLC

      7020 Stoddard Ln Plano, TX 75025

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/11/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They charged my prepaid **** credit card for $300 of product I ordered. Two weeks later they emailed me to tell me they still havent shipped my order and are canceling it due to low stock. I emailed them to advise that a prepaid **** wont allow them to credit my money back and asked for alternate refund options. They told me I had no other option and to contact ****. I contacted **** and they advised the credit was initially submitted but then canceled by the vendor so I need to go back to lean bean for refund options. I have been emailing and getting auto replies telling me I would get a response in ***** hours, I got no further response at all! I was forced to open a claim with **** and it will now take an additional 90 days to get my money back. All in all, I am out $300 for a period of four months with no reply or care given by *************.

    • Initial Complaint

      Date:05/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a complete bundle on 3/15/23. The company advertises a money back guarantee on their website if you purchase this package. After the taking the supplements for a few days, I started experiencing unpleasant side effects. I emailed the company on 4/22/23 asking how I could return the product for the refund. I did not receive a response from them. I sent another email on 5/1/23 with the same result. This is not only horrible customer service but also false advertising.

    BMKL Enterprise, LLC is NOT a BBB Accredited Business.

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