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Business Profile

Auto Repairs

Edwins Repair Shop

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    12/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date of transaction 11/10/2022 He was supposed to replace fule filter and repair the connection, the connection is still bad resulting in a leak from the fuel line, he also replaced my fuel pump and now my fuel gauge no longer works. He also managed to put ****** miles on it while it was in his possession, either by using it as his own car or by putting a used guage cluster in.

    Business response

    01/19/2023

    Customer brought their jeep in the ********************** shop on a trailer due to vehicle not running. Fuel lines where not installed on vehicle , Edwins Repair Shop informed  the customer that we was going to do our best to get the lines installed because new lines where not avaible. Customer does have warranty on work if it is the pump that is the issue but Customer has never reached out to ******************** about any issues they may have since the fuel pump was installed. 

    Customer brought the vehicle back due to the RPMs not working, Edwins Repair Shop inspected the cluster and informed the customer that it needed to be replaced, Customer stated he wanted to replace with a used cluster due to a new cluster was not avaibile at the time, that is the milage differance on the cluster. 

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BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Years in Business: 8

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

500 E Adams St

Pleasanton, TX 78064-3612

Visit Website
(830) 276-0276

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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