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Find a Location

SunBelt Rentals has 1 locations, listed below.

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    Business ProfileforSunBelt Rentals

    Contractors Equipment Rentals

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9991 Highway 69, Port Arthur, TX 77640
    BBB File Opened:
    4/2/2001
    Years in Business:
    41
    Business Started:
    4/21/1983
    Additional Contact Information

    Fax Numbers

    • (409) 727-5071
      Primary Fax
    • (409) 924-8656
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    ****** Corps llc. rented a pump from sunbelt rentals for a project. upon being invoiced there was tax and rpp added to the bill. we notified them we are tax exempt as so is the client the work was performed for and invoice needed to be corrected to be paid.they kept running us around to avoid deducting the tax and rpp from the invoice. we sent them the tax exempt cert and paperwork filled out they sent us. they still refused so at the advise of our attorney we were to pay them everything but the sales and use tax and rpp as we have our own insurance. we notified sunbelt that we would be paying everything but the tax and rpp as we had sent over the info numerous times to them. we have around 50 accounts and all have the exact same tax paperwork as sunbelt and we have never had 1 issue until sunbelt. my office called today as we have a large project that we needed equipment on to find out why we cannot log into our account to be told it was closed as a bad debt account. we owed them nothing . when i explained what had happen to the extremely rude lady on the phone she told us we would have to re apply in 2 years for a account.i explained to her i have all the emails right here in front of me and that if this isn't fixed we would be filing a lawsuit today.we are giving sunbelt 1 chance to fix this as we have 0 bad debt accounts or outstanding accounts with any of our accounts . they screwed up and need to fix and reopen our credit account or we will be filing in court. its not our fault whoever they had dealing with the account doesn't understand the law and the way tax exempt works in *****. proof that we submitted our tax exempt to them and also proof that we are tax exempt under Texas.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau in Southeast Texas

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