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Business Profile

Pet Sitting

Bliss Pet Resort and Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Sitting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I booked dog boarding from 02Jun-05Jun with a basic dog bath to be given on 05Jun before pick up so dog could be clean. Pet was given to me wet with urine and f**** and I was given an apology because the basic bath was not given, the owner didnt know why. In addition, the dog was bitten on the left ear and one canine went all the way through. He hasnt been eating since I picked him up on 05Jun, continues vomiting and has non stop diarrhea. I was told I would be refunded the value of the basic bath only and not the full stay. Im sure some other pet owners have had a great experience at Bliss, unfortunately that was not the case for us.

Bliss Pet Resort and Spa is NOT a BBB Accredited Business.

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