Business ProfileforThe Dallas Oasis

Claim: Breach of Contract This complaint is against Dallas Oasis, the General Manager, and the Lead Event Host. The General Manager's decisions and acts are in breach of contract for arbitrarily deciding that my contract is "no longer active" when 1) an event never occurred on Dallas Oasis premises, and 2) the conclusion of our event contract was never triggered through either a) a refund, or b) return of the security deposit ($750). Today, the General Manager has stopped corresponding to our wedding coordinator and myself. Backstory: A. D.O. Postpones --> B. We Postpone --> C. Negotiate New Date --> ********* of Contract A: My wife and I had a wedding reception date for Sun., May 16, 2021, (party of 200). When Dallas Oasis was unable to complete construction of their new venue, we were offered in Feb. (3 mos. pre-event) to either take a full refund or opt for a no-cost postponement of our event date. We chose to trust Dallas Oasis and switch to Sat., Jun 11, 2022, (party of 300) and agreed to a cost increase.B: On May 2, 2022, my mother died when struck by a motorist during her daily morning walk. Our wedding planner came to the funeral and then asked our Event Host to postpone our event. Dallas Oasis sympathized with our loss and waived the contract rules to offer a free postponement.C: Under stress, I proposed to switch our date to Sun., Sept. 11, 2022, but when the new contract was drafted, I could not sign. The Event Host demanded selection of a new date before then. I asked to pick any date in **** so we would not block dates until we could decide. The date passed without an agreement and the Event Host stopped responding. In Spring of 2023, our wedding planner reached out with options, but the General Manager ordered a decision be made within 5 business days. D: Aug-Oct 2023, I tried direct discussion with the General Manager and was finally told that there was nothing to offer as the contract was "no longer active" and ~$14,000 was gone.