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Find a Location

The Hamptons Event Venue has 1 locations, listed below.

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    Business ProfileforThe Hamptons Event Venue

    Event Center

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    196 N, I-35E, Red Oak, TX 75154
    BBB File Opened:
    3/4/2020
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    05/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Summary Inconsistent with details about parking restrictions...about a vehicle not registered in my name and the host Lisa did not have the equipment in place for vendors. I was consistently misled and wrongfully charged by the Hampton Venue. It affected me greatly in different ways by their aggressive unruly behavior. I previously paid the Hampton for utilizing their venue for my small wedding ceremony. However in preparation for the ceremony we never received the bride and groom table. (The main guest table) Including cocktail tables and audio equipment. Therefore we had to ask for these items and had to wait for them to be provided. Lisa eventually delivered items. Which caused a delay of time for us. After the wedding, the Hampton driver arrived late to take us to our hotel destination. Previously the staff member verified it would be fine to leave LaTreka vehicle on property, while we rode with the driver to the hotel. However afterwards I received conflicting news that led to nearly my entire security deposit of 750 dollars to be forfeited. Including they shared the wedding coordinator didn't clean the location on time. Even though we didn't receive the items we needed to start the wedding on time. LaTreka vehicle was parked at the Hampton location. After receiving prior approval from the staff member allowing her to do so. Afterwards I was charged additional fees for this as well. I didn't see any validation clauses in my contract, confirming these all of a sudden types of charges were validated. I asked multiple times for management to show proof of this in our contract. However they never responded back regarding this requested information. I continued to be avoided. The owner even blocked my calls and never sent the contract as the property manager confirmed she would.
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    Customer Reviews

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