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Business Profile

Dentist

Allen Faiz

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    09/14/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I was falsely charge for a repair of a denture which is 100% covered by ********. At the office I told the *** that this is fraudulent charge which might land you trouble with ************************** which is ******************** . I asked that charged be removed and applicable credit applied . The office Mgr looked up the code and applied a refund that was pending and than the next day it was not there . I called the credit card company and they told me that as long as it was a pending charge it can be reversed . This came a shock to me as *** always addressed as my friend and I thought he was sincere . Now I dealing with the credit card company to have the charge removed. It just cost me $ ***** dollars to fax all the documents to the credit card company. This has probably proved to be the most despicable thing ever happened to me by a Dr *** I held in high esteem. It turns out that he never was a friend. I have had to call the ***************** several times and the ********************* This is nightmare that at the age of 75 I do not need because of the many ailments that I suffer from including anxiety. This is proving to be very deterimental to my health because I live on a fixed income from Social Security which is very small. Unless the money is refunded to me on my credit card immediately along with $10 that I spent on faxing documents for a resolution to the ******************** I will take more steps to ensure that this never happens to anyone else and me . I hope that there is quick resolution to the matter .

    Customer response

    09/16/2024

    I am still working with my insurance company and the ******************* to get a resolution 

    Customer response

    10/22/2024

    Now they texting my wife to get us back. They are rotten 

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BBB Rating & Accreditation

C+

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Contact Information

1311 W. Campbell Road

Richardson, TX 75081

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(972) 231-3188

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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