ComplaintsforSlate Venues at II Creeks
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Complaint Details
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Initial Complaint
09/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Had my wedding at this venue on 07/08/22 6pm, during the ceremony there was no air conditioning so my guest and I were all hot and sweating, also my caterer and her staff she brought with her said that the cleanup staff at the venue was very rude to them, during the reception my mother said she has talked to Tristan (event coordinator) about the air not working and he apologized and said that it went out so he offered a partial refund, even after my reception was over he came up to me and also advised that he will refund back $1000 because of the air not working, he also told my husband the same, after we came back from our honeymoon I reached out to Tristan via email and he apologized said he been on vacation and will get with the owners to have a check cut, waited and waited still no check, emailed again on Aug 30th and said that a check was being mailed out and still no check has came
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.