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          Find a Location

          Guinco Service has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Guinco Service

              7231 Baker Blvd Richland Hills, TX 76118-5804

              BBB Accredited Business

            • Guinco Service

              3848 E Roeser Rd Phoenix, AZ 85040

            Business ProfileGuinco Service

            Major Appliance Services
            Multi Location Business
            BBB accredited business

            Contact Information

            7231 Baker Blvd

            Richland Hills, TX 76118-5804

            Visit Website
            (817) 568-2866

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            Customer Reviews

            2.79/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 9/24/2002

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Guinco Service has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Guinco Service

                7231 Baker Blvd Richland Hills, TX 76118-5804

                BBB Accredited Business

              • Guinco Service

                3848 E Roeser Rd Phoenix, AZ 85040

              Location of This Business
              7231 Baker Blvd, Richland Hills, TX 76118-5804
              BBB File Opened:
              9/24/2002
              Years in Business:
              27
              Business Started:
              4/20/1997
              Business Incorporated:
              8/27/1997
              Accredited Since:
              9/24/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • Guinco Service Appliance Repair
              Business Management
              • Mr. Jeffery Guinn, CEO/Owner
              • Mr. Jared Guinn, President
              • Ms. Stacy Hampel, Director of Marketing
              Contact Information

              Principal

              • Mr. Jeffery Guinn, CEO/Owner
              • Mr. Jared Guinn, President

              Customer Contact

              • Mr. Jared Guinn, President
              • Ms. Stacy Hampel, Director of Marketing
              Additional Contact Information

              Fax Numbers

              • (817) 568-2054
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My family is having oven issues. It's a gas oven and will not light. Guinco has been out to the house 3 times now and they are coming out for believe it or not a 4th time because they can NOT fix this oven and REFUSE to tell Whirlpool that it is a LEMOM. They continue to waste my family and I time. The first time they came out, they did not disclose to me that there was a gas leak, potentially putting the risk of my family and I life. But they don't care and can't fix the issue. I wonder how many more times they will try to come out. I AM DEMANDING that they tell Whirlpool that they can't fix it because clearly they can't. I am seeking legal counsel because they put my family at risk.
              Read More
              Read 14 More Complaints

              Customer Reviews

              14 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marshall N

              07/01/2024

              Twice corrected Guinco reservations informing them my appliance of concern was a refrigerator not a dishwasher and included model and serial numbers to **********************, yet tech came to house looking for a dishwasher to repair. Would have given one star but tech was a nice guy. They evidently dont listen and tried to blame the manufacturer, **********. Not good value for a $145 service call.

              Guinco Service Response

              07/16/2024

              We would like to apologize for any inconvenience and confusion this may have caused with your recent appliance repair service. Our records had initially shown that it was a dishwasher, however, we should have updated our files after our first conversation with you. Rest assured that the end result of the repair was not affected by this initial confusion over the type of appliance.

              Read 13 More Customer Reviews

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              BBB serving the Heart of Texas

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