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Business Profile

Online Retailer

Wishes Modern

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    date:07/09/2024 amount:$23.91 & $13.94 what I ordered:hair serum The reason for dispute:First off I accidentally ordered twice and they claimed the order was already in progress when I tried to cancel one,which was like two minutes after I realized what I had ******* according to them they couldn't refund,I paid with my debit card,so now every week they are trying to take money out my account for something I've already paid for.has the company tried to settle:no how I found said company:an advertisement on you tube

    Business Response

    Date: 10/17/2024

    Thank you for reaching out.

    We reviewed your account and there was indeed a membership added but we already canceled it and there was no charge since attempted charge was declined.

    But rest assured that you will no longer be charged for it moving forward.

    Have a great day!

    -MyModernWantz Team

Wishes Modern is NOT a BBB Accredited Business.

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