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Find a Location

Premier Turf USA has 1 locations, listed below.

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    Business ProfileforPremier Turf USA

    Artificial Turf

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company specializes in artificial grass and sod.

    Business Details

    Location of This Business
    4709 Highway 36 S Ste 6, Rosenberg, TX 77471-9252
    BBB File Opened:
    6/17/2020
    Years in Business:
    6
    Business Started:
    1/11/2018
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Christian Garza, Owner
    Contact Information

    Principal

    • Mr. Christian Garza, Owner

    Customer Contact

    • Mr. Christian Garza, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company installed some turf on our playground. This turf immediately began to separate and come up causing trip hazards. We have repeatedly asked them to come fix the problem and they have been making false promises and to this day they have not come to fix this issue. Date if install was July 22, 2022 and sine then we have repeatedly tried to get them back out to fix the issue and we have had no luck what so ever.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rachel R

    2 stars

    12/27/2021

    We ordered the highest grade astroturf this company offered and parts of it quickly matted down and still show where the seams meet between the different strips installed. The team also installed a small section near the pool that is too short and gets pulled up revealing uneven installation. We have spoken to the owner several times over a year and he keeps promising he will fix it, but then claims he is too busy after we contact him when he doesn't show up. He consistently promises and does not deliver or even call to tell us he won't be able to make it. The initial job was completed in October 2020 so it’s been nearly 15 months and no resolution! I am extremely disappointed in this company and after seeing several other homes with beautiful astroturf, I question the quality that was installed despite getting the highest grade offered.

    Local BBB

    BBB of Greater Houston and South Texas

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