We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Storage Units

Sparebox Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Erick M

    Date: 09/25/2023

    This company is horrendous, since they have taken over the storage unit business at CR110, they have been increasing their rent every 6 months. This is price gouging, how can we put a stop to this company. This is crazy, since 2022 when they took over Mustang Storage, I was paying $171 a month, now I literally received a rent change letter my new rent is $246, that is a $75 a month increase in the past year!! This is crazy, and their excuse at first was their increase was due to the new tech they added to the storage unit. Literally the only thing they added was a room where you can make a payment, the storage unit has not changed, no more cameras added or anything. These people are a bunch of thieves, and these consistent increases are oppressive, and should be illegal.

  • Brian W

    Date: 06/28/2022

    We have leased a storage unit for over 2 years, first under the ownership of Advantage Storage, now and for the last year Sparebox. We pay a premium for a climate controlled unit because we needed to store valuable musical instruments and delicate antique furniture while remodeling and adding onto our existing home. The ******** summer heat set in about two weeks ago and we have had no air conditioning in the unit for over a week. I have called and complained every day and have measured the temperature at over 100 degrees. I continue to visit the unit daily in hopes the A/C will be repaired and call to complain daily. There is NO satisfaction, no higher level of personnel to speak with, only a receptionist that can "pass the information on to the property manager". The site used to have an office where the property manager worked. The office has been converted to a kiosk center where one can rent a unit remotely. I was informed that my complaint has been "escalated" the last time I called, whatever that means. My only recourse is to move the entire contents of a 10X20ft storage unit in the middle of the summer to a different storage facility. This is ridiculous! Potential renter beware!!!

Sparebox Storage is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.