Reviews
This profile includes reviews for W3 Electric's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 40 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromstewart w
Date: 01/15/2025
5 starsstewart w
Date: 01/15/2025
This marks the 2nd time I've contacted W3 Electric to handle some electrical issues beyond my level of experience. I specifically asked **** ****** based on his 5 star performance on the last visit. W3 Electric and **** ****** are ultimate professionals regarding all things electrical. They're not the cheapest, but they are very competitive in their pricing policies. They have a service call charge, the customer explains what needs done, the *********************** prices each component, the customer decides which items to proceed with (all or nothing at that time) and the completed job is billed, net the service charge. If no work is done the customer only pays the service charge.I do not use unimpressive companies more than once. W3 Electric and **** ****** will be my go-to electricians as long as I own a home in this area.
W3 Electric
Date: 01/27/2025
Thank you so much for taking the time to share your detailed feedback! Were thrilled that youve trusted W3 Electric not once but twice to handle your electrical needs. It means the world to us that you specifically requested the same electrician again based on their previous stellar performanceits always our goal to build that kind of trust and reliability with our customers.Were glad you found our pricing transparent and competitive while recognizing the quality of our service. Your loyalty and kind words truly motivate our team to continue delivering top-notch service. Were honored to be your go-to electricians and are here for you whenever you need us. Thank you for choosing W3 Electric!Review fromRandall H
Date: 11/13/2024
5 starsRandall H
Date: 11/13/2024
Prompt, friendly, professional service, taking time to thoroughly explain his findings and our repair options.W3 Electric
Date: 01/27/2025
Thank you so much for your kind words! We're thrilled to hear that our electrician provided prompt, friendly, and professional service while taking the time to thoroughly explain everything. At W3 Electric, we believe in empowering our customers with clear information and thoughtful options. We truly appreciate your trust in us and look forward to serving you again in the future!Review fromKelsey C
Date: 09/20/2024
5 starsKelsey C
Date: 09/20/2024
We have used w-3 electric three times now. Every time the guys who have showed up have been amazing. Very friendly, respectful, and do a very good job of explaining what theyre doing. I love that their prices are written down so they can show what they are charging for. I will continue to use them for our electric needs.W3 Electric
Date: 10/01/2024
Thank you so much for your continued trust in W3 Electric! We're thrilled to hear that our team has consistently delivered friendly, respectful service while keeping you well-informed throughout the process. Transparency is key for us, and we're glad you appreciate our clear, written pricing. We look forward to being your go-to for all your future electrical needs!Review fromJosh C
Date: 09/04/2024
1 starJosh C
Date: 09/04/2024
Do not use this company. We booked them for a service call because their service call rate was cheaper vs others, but once they arrived, they presented us with outrageous prices just to troubleshoot the issue. By then we were obviously trapped into paying the $89 service fee. Dont fall for this scam.W3 Electric
Date: 10/01/2024
Thank you for sharing your feedback. We are truly sorry to hear that your experience with us was disappointing. It's never our intention to make any of our customers feel misled or uncomfortable with pricing. We strive to be upfront and transparent, but it sounds like we fell short in clearly communicating the process during your service call, and for that, we sincerely apologize.We value every customers trust and would love the opportunity to make things right. Please reach out to us directly, and well do our best to address your concerns and ensure you feel heard and supported. Your satisfaction is incredibly important to us, and we hope we can earn back your trust.Review fromDaniel M
Date: 08/29/2024
5 starsDaniel M
Date: 08/29/2024
Technician was amazing and very thorough. I would recommend W3 to friends and neighbors. Thank you W3 for a great staff and service.W3 Electric
Date: 10/01/2024
Thank you so much for your kind words! We're thrilled to hear that our technician provided you with thorough service and that you'd recommend W3 Electric to your friends and neighbors. Our team works hard to ensure every customer has a great experience, and were grateful for your support. We look forward to serving you again in the future!Review fromStephen T
Date: 08/28/2024
5 starsStephen T
Date: 08/28/2024
Very professional and very knowledgable.Look forward to have him do a few other thingsW3 Electric
Date: 10/01/2024
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we can't wait to assist you with the other projects you have in mind. Our team takes pride in delivering professional and knowledgeable service every time, and we appreciate the opportunity to continue working with you!Review fromMark A
Date: 08/09/2024
5 starsMark A
Date: 08/09/2024
Again, excellent service and attention to detail by the crew who came out from W3 to resolve a number of electrical issues. The electrician offered suggestions to better repair and upgrade what I needed done. The team arrived when they said they would, were efficient in their work, and cleaned up all areas where they worked. What a wonderful work ethic! Thank you so very much!W3 Electric
Date: 08/12/2024
Thank you so much for your review! We're so happy to hear that our team provided the excellent service and attention to detail you deserve. It's our goal to not only resolve your electrical issues but also to offer suggestions that can enhance the safety and functionality of your home. We're proud of our crew's commitment to punctuality, efficiency, and cleanlinessit's all part of the W3 Electric work ethic. Your satisfaction means the world to us, and we truly appreciate your support!Review fromPat H
Date: 06/29/2024
5 starsPat H
Date: 06/29/2024
**** at W3 Electric of ******* did a wonderful job installing my outside security light.W3 Electric
Date: 07/08/2024
Thank you for your kind words! We're thrilled to hear **** provided excellent service. Your safety and satisfaction are our top priorities. If you need anything else, W3 Electric is here to help!Review fromJohn R
Date: 06/28/2024
5 starsJohn R
Date: 06/28/2024
Excellent service! Called 30 mins prior to arrival, arrived on time. Replaced fixture in timely manner, cleaned up when he was done. Reasonable price for service! Highly recommended!W3 Electric
Date: 07/08/2024
Thank you for the glowing review! We're delighted to hear about your positive experience. Punctuality, efficiency, and cleanliness are priorities. We're here whenever you need us!Review fromAngela J
Date: 05/31/2024
5 starsAngela J
Date: 05/31/2024
Brackson provided outstanding service and support. He went above and beyond. The entire company was so kind and helpful! Given that this was an emergency situation, they were able to help us get our power back on quickly ! Great job!! Thank you!W3 Electric
Date: 07/08/2024
Thank you for sharing your experience! We're glad ******** and our team could assist you promptly in an emergency. Your satisfaction means everything to us. We're here whenever you need us!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.