7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tillman M
5 stars07/24/2024
I can't say enough good things about ********************* and Riddle Brothers on the new roof I got recently. **** was great to work with and helped me in ever step of the way working with my insurance company to get the work complete.***************************Review from Patricia a
5 stars10/25/2023
I have had numerous roofing companies knock on my door and offer to inspect my roof. None were able to get my insurance company to pay for a new roof although there was damage. I was advised by State Farm they only paid for repairs after a "big storm". Along came ****** and ******* from Riddle ***** Roofing. They hired someone to get approval from State Farm to pay for a new roof. It took some time but eventually State Farm approved the cost of a ************* new gutters. Amazing! Once State Farm started issuing checks, ******* became my "project manager" (not sure if that was his title) and was wonderful to deal with from start to finish. He answered all my questions and grievances in a timely manner by phone or text. Having a problem with your insurance company? I highly recommend these two young men.******************Review from Tina G
5 stars06/24/2023
The storms last week caused damage to our roof. I called ********************* and he showed up very QUICKLY! I had to work that day, but he was in CONTINUOUS contact with me about absolutely everything. From telling me when he was on his way, to giving me my quote, to the materials being delivered, to the repair, and even a follow up to check over the work. He was the best! I cant tell you how thankful I am he made a point to be completely upfront and transparent about the entire process. Called him on a Friday, and the repairs were completed by Monday late morning. **** even answered alla my million questions!! He saved me so much time, MONEY, and HEADACHE from dealing with this situation. It was a flawless process. No doubt, I will absolutely be using Riddle Brothers again in the future!!Review from Bob S
5 stars04/19/2023
I selected Riddle Brothers Roofing to repair some rotten fascia boards after checking their reviews on-line. I wanted to use a company that had a real local office and had been in business in the Rowlett for years versus out-of-towner, fly-by-nighters. I had previously filed an insurance claim for hail damage to my roof and the insurance company said they were only liable for damages which amounted to less than my deductible. Riddle Brothers worked with a third-party and successfully convinced my insurance company to pay to replace the entire roof (less the deductible, of course). Trevor ***** was a delight to work with and was truly interested in seeing that all the work was done to my satisfaction. It is so satisfying to do business with a reputable company with great employees. *** *.Review from Larry C
5 stars02/10/2023
Several words come to mind with each project Riddle Brothers has done for **: exceptional, friendly, on-target, quality, reasonable and caring. From front office to on-site crews, each exhibit professionalism and attention to detail. We have used Riddle Brothers to replace wood flooring due to water damage, roof and gutters due to hail damage, indoor and outdoor painting, plumbing and construction. Not only have we found a great company to do all of roofing and construction needs, but we have also made good friends along the way. Thank you, **** and team.Review from Henry S
5 stars10/29/2022
You can't go wrong with Riddle Brothers. **** and *** happened to be inspecting my neighbors roof. I hadn't realized a hail storm eight months ago had caused any damage until they took a look. I've worked with many contractors over the years, this has to be the best. Everything was handled from beginning to end. All we have had to do is enjoy a beautiful roof. Quality products, excellent workmanship and clean up. Highly recommended.
***********Review from Mary B
5 stars04/06/2022
Riddle Brothers is a wonderful company. They were able to get my insurance to pay for a new roof for me that I desperately needed. Tony F***** was so good about communicating with me all the way through the process. All of the people that I met from this company were all very kind and knowledgeable. Tony F***** always got back with me in a timely fashion. I felt like I was his only customer. He is the one you want helping you through this process. He is very easy to deal with and extremely customer service oriented. I would highly recommend this company for any roofing needs or general contractor work. They are the best in my book! :)
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