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Business Profile

Air Conditioning Contractors

Comfort-Air Engineering/Primo Plumbing, Inc.

Reviews

Customer Review Ratings

4.96/5 stars

Average of 27 Customer Reviews

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Review Details

  • Review fromC G "RED" M

    Date: 05/02/2025

    4 stars
    Do not Know if **** ****** his name this way; but it doesn't matter: A MOST professional job was accomplished, and he audited two separate systems with precision and speed! Highly recommended!!
  • Review fromGerald B

    Date: 04/22/2025

    5 stars

    Gerald B

    Date: 04/22/2025

    Our experience with Comfort-Aire HVAC and PRIMO Plumbing has been outstanding. For over 10 years, they have been servicing and replacing A/C, water heater, and plumbing fixtures. Always ready to provide solutions to problems that arise. Extremely capable for all your heating and plumbing needs.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 04/27/2025

    Thank you for sharing your experience and for allowing us to serve you for over a decade. Were grateful for your trust in our team for your A/C, plumbing, and heating needs. Providing reliable solutions and exceptional service is what we strive for every day, and were proud to have earned your confidence. We look forward to continuing to be your trusted partner whenever you need us.
  • Review fromSharon C

    Date: 03/31/2025

    5 stars

    Sharon C

    Date: 03/31/2025

    *********** has taken care of my HVAC needs for several years, and I wouldn't trust my system to any other company. From the initial phone call, the level of customer service is superior. The technicians are courteous, knowledgeable, and dedicated to meeting the customer's needs. They will not leave the house until they've resolved whatever the problem is. My favorite technician is a lovely gentleman named Maz, and I always make a point of requesting his service.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 04/27/2025

    Thank you so much for your kind words and continued trust in Comfort-Air Engineering. We are thrilled to hear that our team from your first call to service completion consistently delivers the level of care and expertise you deserve. Were especially proud to hear Maz has made such a positive impression well be sure to pass along your wonderful feedback to him. Thank you again for choosing ***********; its an honor to be your trusted HVAC provider.
  • Review fromArnold H

    Date: 03/11/2025

    5 stars

    Arnold H

    Date: 03/11/2025

    We have been working with *********** for approximately 20 years. We have always been very impressed with their technicians and the quality of their work ethic. Their technicians and office personnel are polite, considerate and efficient. We highly recommend Comfort Air to anyone in the community, especially our family, friends, and neighbors.***** *.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 04/27/2025

    *****, thank you for your thoughtful review and for trusting Comfort-Air Engineering and Primo Plumbing for the past 20 years. We are truly honored to have earned your loyalty and recommendation to family, friends, and neighbors. Our entire team from technicians to office staff takes great pride in delivering the courteous, high-quality service you described. Its customers like you who motivate us every day to continue raising the bar. We look forward to serving you and your community for many more years to come.
  • Review fromGilbert E

    Date: 02/01/2025

    5 stars

    Gilbert E

    Date: 02/01/2025

    Always Provide excellent service. ****** has been doing our service from the beginning and has always provided us with the best experience. He is a great individual working for an excellent company

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 02/05/2025

    Thank you for the great review! Were so glad ****** has been providing you with excellent service. We appreciate your support and look forward to continuing to serve you!
  • Review fromlance l

    Date: 01/03/2025

    5 stars

    lance l

    Date: 01/03/2025

    ***** and the whole team there are so responsive, attentive and capable. Just a great experience all around.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 01/21/2025

    Thank you for your generous feedback! Were thrilled to hear that ***** and the entire team provided you with a responsive, attentive, and capable experience. We strive to deliver excellent service, and its great to know we met your expectations. We truly appreciate your kind words and look forward to working with you again in the future!
  • Review fromBen S

    Date: 12/07/2024

    5 stars

    Ben S

    Date: 12/07/2024

    Made ************ appointment - the technician was punctual, polite and prior to initiating work gave a detailed explanation of the service he was going to provide. Once completed his work he reviewed everything he did a gave me a full report of my HVAC system.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 01/21/2025

    Thank you so much for taking the time to share your experience! We truly appreciate your kind words. Its wonderful to hear that our technician was punctual, polite, and thorough in explaining and reviewing the work completed on your HVAC system. Your satisfaction is our top priority, and we are grateful for your trust in our services. We look forward to assisting you again in the future!
  • Review fromJohn D

    Date: 12/02/2024

    5 stars

    John D

    Date: 12/02/2024

    ****** *. provided outstanding service and support which he has consistently done for 7 plus years. He should be commended for his high level of professionalism and a distinct credit to CA. Thank you ******!!**** *.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 12/05/2024

    Thanks so much for the great review, ****! Were really glad to hear that ****** has been providing you with excellent service for so many years. He truly is a valuable part of our team. Well make sure to pass along your thanks to him!
  • Review fromBarbara C

    Date: 11/25/2024

    5 stars

    Barbara C

    Date: 11/25/2024

    We have been with *********** for many years and they do a great job taking care of our air conditioning and heating needs. The technicians,that come out every year to maintain and check the equipment, are thorough and explain everything to us. I trust this company.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 11/26/2024

    Thank you so much, **** and ****, for your loyalty and trust over the years! Were honored to be your go-to for your air conditioning and heating needs. Our technicians strive to provide thorough service and clear explanations, and its wonderful to hear that youve had such positive experiences. Your trust means the world to us, and we look forward to continuing to serve you for many years to come!
  • Review fromJohn B

    Date: 11/23/2024

    5 stars

    John B

    Date: 11/23/2024

    The service person could not have been any more helpful.And he solved the problem.

    Comfort-Air Engineering/Primo Plumbing, Inc.

    Date: 11/26/2024

    Thank ***, ****, for your kind words! Were so glad to hear that our service person was helpful and able to solve the problem. Our team takes pride in delivering excellent service, and your feedback means a lot to us. If you ever need assistance again, well be happy to help!

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