Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Union

Air Force Federal Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for Air Force Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Air Force Federal Credit Union has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRose M

      Date: 07/26/2024

      5 stars
      Excellent customer service. Professional and personable employees. Have never had issues with any member of this financial institution. Employees are well versed in their profession and manage situations with the utmost diligence and efficiency.
    • Review fromShawn H

      Date: 05/07/2024

      1 star
      Just a souless bank. Do not use the app for anything since your payment will take so long to get transfered you'll end up late. They will do nothing for you to help and they honestly don't care. I'd give them a bad review on the BBB but they already have a D so not much more I could do. I just wish they actually helped a person who called due to a valid concern but they don't care about thier loyal customers. We are just $$$'s to them.
    • Review fromAnnmarie M

      Date: 04/01/2024

      1 star
      Would give it zero if I could. They charge you for insurance even though you have your own. Then they wanna take 2-3 weeks to refund your money back. Never in my life have I had these issues. I wouldnt recommend this credit union to anyone. **************** did not help at all. Go somewhere else if you can!
    • Review fromKayla G

      Date: 01/23/2024

      1 star
      Harassing me since May 2022. They are no longer my car lender yet continue to harass me with emails and letters in the mail.I e threatened suing them multiple times.They illegally repossessed my car after I made a payment.This company is a bunch of morons and if they continue harassing me I will take them to court.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.