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Business Profile

Digital Marketing

Westpoint Print and Media

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ? Finacial Taking Advanage -by collecting my funds of payments - without publishing my work and what their services promise to authors.?Doesn't pick up messages when I call, and even when I call and email their ************* Team ?Have copy of my Manuscript and I have paid it to be publish in a book format, and not giving me- what I paid for.

  • Initial Complaint

    Date:07/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    West point published a book for me A Glimpse of God's Plan for His Children back in November 2021. It was not complete like it should so I paid them 222.00 more to make corrections,changes and resubmit my book and also send me ten copies. They sent me the invoice. Doing the month of June into July I cannot get in contact with them. I last talked with Victor ***** back in May. The phone answers to the business but the mailbox is full. They seem to have disappeared. The last time I talked to Victor ***** she sent me an email saying the editors were working on my corrections that was back in May. Now it is July I have not heard from them. I want them to correct my book and send me my copies as promise. Here is my invoice: *** ********* ******* ******* * ******* **** *** *** **** **** ** ******** ***** **************************** ****** ******* ** ******* ***** *** *** *** ************ * **** **** **** ** *** *** **** ** **** *** *** ***** ******** ***** ** **** *** *** **** ** **** ** ************ ****** **** ** ** ******* *** ** ****** ************ *** **** ***** * ******* ** ***** ***** *** *** ********* ****** ***** **** **** *** *** **** *** ******** *** *** ***** **** ******* * ****** ****** ************* ************ ***** ************************************ *** ******************** ***** **** *** *** **** **** ** ******** ********* ******* ******* * ******* ** ******** **** **** *** **** ******* *** **** ****** ************ *** **** ***** ** * ******* ** ***** ***** *** *** ******** *** ******** ****** *** ******** ******** ***** **** ******* ****

Westpoint Print and Media is NOT a BBB Accredited Business.

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