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Find a Location

Mega Furniture has 1 locations, listed below.

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    Business ProfileforMega Furniture

    Furniture Stores
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    95 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/18/2024

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    125 NW Loop 410 Ste 250, San Antonio, TX 78216-5306
    BBB File Opened:
    6/9/2015
    Years in Business:
    9
    Business Started:
    11/14/2014
    Business Started Locally:
    2/12/2015
    Business Incorporated:
    2/12/2015
    Accredited Since:
    4/18/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mega Furniture USA LLC
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Steve Reddy, General Manager
    • Mr. Karim A. Kanjiyani, Member
    • Mr. Karim A. Kanjiyani, Member
    Contact Information

    Principal

    • Mr. Steve Reddy, General Manager
    • Mr. Karim A. Kanjiyani, Member

    Customer Contact

    • Mr. Steve Reddy, General Manager
    Additional Contact Information

    Fax Numbers

    • (210) 659-1701
      Other Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    95 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On 4/11/2024, I went to this store for a bedroom suite, changed our minds and went back next day 4/12 to tell manager and he said no problem. We knew him. He doesnt work there anymore. Once I recieved the bill I called store to talk to the mgr and he was no longer employed there, the lady stated. She said I HAD TO take the furniture and there would be a restocking fee of $8,500!!! And had not received any furniture and still have not. They delivered a couch and sofa and massage chair and they tried to give us the bedroom and we said, we do not want it. They left with it in tow! This is ludicrous! Im beyond disappointed! Please help, us get our refund of $12,000 and not be charged this atrocious unrealistic restock fee of $8,500 -Help - See atchd I APPRECIATE YOUR HELP, *******************************
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William L

    1 star

    05/01/2024

    No stars rewarded. 1 wedge delivered = 6 to 7 months. Impossible to contact someone from cooperate office. Don't bother in requesting a manager/supervisor. As they are "not there" or don't want to speak to you directly. Don't bother leaving voice-mails, they will not return phone calls. **************** moto is delay, redirect and decieve.

    Local BBB

    BBB serving the Heart of Texas

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