About

Local BBB:

BBB serving the Heart of Texas

BBB File Opened:

5/27/2011

Business Started:

10/1/2007

Business Started Locally:

10/1/2007

Type of Entity:

Sole Proprietorship

Business Management:

Ms. Tara Hutchinson, Owner

Additional Information

Refund and Exchange Policy

You are expected to be 100% satisfied with your purchase from Tara Hutch Fine Jewelry. If not, please contact me. Communication is what makes everything work smoother to ensure you are pleased with your new jewelry. I accept returns on regular merchandise within 15 days of purchase with previous notice for full refund of purchase price, or exchange. 

I do not accept returns or exchanges on custom made or customized pieces; this has been made specifically for you, with prior approval from you before starting each step of the process! I also do not refund the deposit after project has been started.

I do not refund shipping for any reason.

I have an awesome lifetime guarantee! Some might say.. the best in the world?

Lifetime Limited Component Guarantee: Tara Hutch Fine Jewelry offers a lifetime limited guarantee on the components that constitute her work. This includes the gemstones and the metal or other material holding the piece together. 

Things the Limited Guarantee Covers: Any soldered connections; any non-soldered connections (ex. jump rings held closed by tension); gemstone crazing or cracking from non-collision related situations; silver or gold or gold-filled that turns out to be deficient (ex. 14K gold filled that turns out to be gold plated brass, and the gold plating chips off over time); metal that snaps at a connection point from normal wear within a reasonable amount of time (to be determined by both parties); gemstones that turn out to have dye in them and bleed onto skin when wet.

Things the Limited Guarantee Does Not Cover: Misuse or unsuitable usage of the jewelry; everyday wear causing damage; inappropriate wear (ex. in a swimming pool or in the shower); natural wear and tear of jewelry (ex. pearls that had to be re-strung after 8 years); careless storage of jewelry causing items to be damaged; any other mishandling or negligent treatment of pieces resulting in damage not related to or not as a direct result of imprudent actions of the artist, Tara Hutchinson.

If you, the buyer, feels a piece should be covered by the guarantee, contact Tara to initiate the process. Once started, a ticket will be opened to investigate the claim, and if the repair is authorized, the item will be repaired or replaced free of charge. Plus, it will be shipped back to you via USPS priority mail, also at no cost to you. The timing of this process cannot be predetermined, it will be based on the production schedule when the ticket is opened, but it will be a top priority for the shop.

 

Business Categories

Jewelry Designers