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Find a Location

Sinclair Customer Metrics has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sinclair Customer Metrics

      PO Box 460261 San Antonio, TX 78246-0261

    • Sinclair Customer Metrics

      415 Embassy Oaks Ste 100 San Antonio, TX 78216-2041

    Business ProfileforSinclair Customer Metrics

    Market Research
    Multi Location Business

    Current Alerts For This Business

    Alert:

    BBB has received scam tracker reports of a secret shopper scheme involving counterfeit checks targeting Sinclair Customer Metrics. According to Sinclair Customer Metrics, business information including name, address, phone number, etc., is being used in a solicitation sent via mail to consumers nationwide. In some cases, the solicitation uses real company employees’ name in an attempt to add validity to the offer. Consumers are instructed to go to any local Western Union location to complete the secret shopping opportunity. Consumers are then directed to cash the counterfeit check included in the original package to fund various wire transfers to undisclosed destinations, often international. Any remaining funds are to be kept by the consumer as ‘payment’ for their secret shopping opportunity.

    BBB confirmed with Sinclair Customer Metrics in 2014 that they are not affiliated in any way with this secret shopping scheme targeting consumers in an effort to entice them to cash counterfeit checks. If you receive a suspicious item in the mail which includes a check, please be cautious as the check is likely counterfeit. Cashing such checks will result in the consumer being held financially responsible to cover any returned check fees, overdraft fees, etc. with local financial institutions and Western Union.

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sinclair Customer Metrics has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sinclair Customer Metrics

        PO Box 460261 San Antonio, TX 78246-0261

      • Sinclair Customer Metrics

        415 Embassy Oaks Ste 100 San Antonio, TX 78216-2041

      Location of This Business
      PO Box 460261, San Antonio, TX 78246-0261
      BBB File Opened:
      9/1/1976
      Years in Business:
      47
      Business Started:
      9/1/1976
      Business Started Locally:
      9/1/1976
      Business Incorporated:
      7/24/1990
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sinclair Service Assessments, Inc.
      Business Management
      • Ms. Jean Tome, HR Manager/Accountant
      • Mr. Sean Barna
      Contact Information

      Customer Contact

      • Ms. Jean Tome, HR Manager/Accountant
      Additional Contact Information

      Fax Numbers

      • (800) 600-3851
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hillary C

      1 star

      11/06/2021

      Totally ripped me off for hundreds. Their input systems are messed up and full of errors so you can't give them the info required to get paid. Then they don't have to pay you. Don't ever use or work for this company. They'll be shut down or have a class action eventually due to this. I'll be happy to see it come in the mail.

      Sinclair Customer Metrics Response

      11/08/2021

      The contractor was hired and assigned a number of assignments to complete (~27). The contractor went out and conducted a portion of the assignments (12 of 27). They conducted the in-person portion of the job but did not perform the data entry portion of the job. The contractor informed us that they were having difficulty entering the data, and they were getting error messages but were going to have all 12 entered by the end of the day (Sept. 27). Multiple attempts were made to reach out to the contractor to help them via phone and email because of the issues they told us they were having. On September 28th, the contractor emailed us back saying we were not attempting to help them, despite our multiple attempts to make contact with them.At this point, the contractor decided that it was not worth their time, wanted us to remove the assignments. The contractor demanded that they still be paid, even though the work was not finished. The shopper had deadlines extended multiple times over the course of a 3 week period so they could complete the work assigned; a courtesy we always give our contractors. Ultimately, the work was never fully completed (12 out of 27 assignments were half-completed), and therefore payment was not made to the contractor. Note during the same period that this contractor stated they had issues we had over 50 other contractors that used our data entry system to enter their reports with no issues.

      Customer Response

      11/18/2021

      You can see them discussing their warped version of personal employment details here in reburtal, which is illegal by the way, and defending and lying about efforts made. Further evidence for a legal case with privacy violation. **** show of a company!

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