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Business Profile

Used Car Dealers

Sam Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When I bought my 2013 **** F-150, I was promised that I would get the rod that lowers the spare tire. Along with the ***** * the salesman a week later stopped working their. The other worker also heard this as well. It's been over a month I haven't gotten the jack * The rod that lowers the spare. Also was promised that someone would detail the inside of the truck. I just want them to do what they promised. They keep saying come back next week and I'll have it for you. I'm tired of their kies

    Customer Answer

    Date: 09/08/2024

    Sorry it me several week's to respond back. i hardly look into my emails. but im just wondering what took action with ***** Auto sales on old hwy 90, at **************** if i can have someone call me on my cell @ ************.

Sam Auto Sales is NOT a BBB Accredited Business.

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