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Find a Location

Oak Creek Homes Seguin, LLC has 1 locations, listed below.

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    Business ProfileforOak Creek Homes Seguin, LLC

    Modular Homes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3090 W Ih 10, Seguin, TX 78155-3059
    BBB File Opened:
    4/21/2014
    Years in Business:
    30
    Business Started:
    5/23/1994
    Alternate Business Name
    • Oak Creek Homes (DBA)
    Business Management
    • Mr. Sam Rice, Vice President of Customer Service
    Contact Information

    Principal

    • Mr. Sam Rice, Vice President of Customer Service

    Customer Contact

    • Mr. Sam Rice, Vice President of Customer Service
    Additional Contact Information

    Fax Numbers

    • (830) 372-9456
      Primary Fax

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tierney B.

    1 star

    06/30/2022

    My family purchased a new home from Oak Creek Homes in Seguin. Our sales person was great to work with and he knew the tight turnaround we had moving from out of state and when our arrival in ***** would be. Once in ***** at the end of February 2022, we immediately came to our property to see our new place. We were excited for the new adventures to begin only to find out there was a huge mess left on our property from the contractors (that we finally flipped the **** on to clean up after multiple times being told someone would be out to take care of it and no one came to take care of it). We had a slab foundation poured to set our house on and the contractor just dumped the extra concrete on the side of our driveway that again, we were told someone will be out to haul it off. Four months later and it's radio silence. The dried up mound of concrete is still here and we get zero response from multiple emails, texts, VM's left for the ** of Oak Creek Homes. My husband even tried to text the contractor just to be told he has wrong number but during Feb-May he had some sort of communication from the contractor saying someone will be out. Move in day arrives and we finally get to move out of the hotel and into our new home except we don't have stairs on our porch so that was a fun few weeks trying to get in and out of our house. Contractor finally comes out to build stairs. Now coming from single-digit cold and snowy weather to this warm weather ***** is offering is fabulous. Might need to kick that A/C on except we don't have an A/C yet. Why is the shower sound like it's running, because it is, there's a massive leak and the entire underneath of the house is like a waterbed. Floor planks are lifting. Doors won't close, still have a pile of dumped concrete on my property. They DO NOT build quality homes. Once you sign those papers they blow you off and all communication stops. I've had nothing but issues and it's only been 4 months. Save yourself the disappointment!

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