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Find a Location

Gold Home Custom Remodeling has 1 locations, listed below.

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    Business ProfileforGold Home Custom Remodeling

    Remodel Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    224 Ken Dr, Sherman, TX 75092-4608
    BBB File Opened:
    5/11/2023
    Business Management
    • Sam Fontalvo, Owner
    Contact Information

    Customer Contact

    • Sam Fontalvo, Owner
    • Dean Penney
    • Hope Martin
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    We signed a contract to WHITE-BOX out commercial shell unit with Gold Home Custom Remodeling, LLC., EIGHT months ago. This kind of work generally takes around 3 months to complete but with this company, even after 8 months of delays .. negligible amount of work is done that is not even worth of $5,000. There are no specific start dates for HVAC, Electrical, Glass-Front, Sheetrock, Painting, lighting or anything and even if he gave some dates, they were never kept up. Owner [ *********************** a.k.a ********************************* ] of this company pushed us to send him the money on the pretext of getting things done faster to acquire subs, raw material, planning, etc. Weve paid over $52,570 dollars so far and he has given us a schedule of completion of work that changed from time to time citing weather conditions, non-availability of subs, health issues, raw material, blaming City for non-issuance of permits, which were completely UNTRUE. He has no in-house subs and he has no intention to complete the work after grabbing significant amount of money quoted on the contract.Based on our observation, he has NO in-house subs or he has any subs at all that were available to work for him. Recently, he mentioned *****, who he said will be working on the project as his sub to get things moving, BUT later mentioned that this imaginary ***** is too busy to do work on this project. While waiting for this white-boxing, weve lost Four determined prospective tenants/buyers and have incurred heavy losses by paying Mortgages, Taxes, HOA fees with no tenants. This entire episode has caused us financial loss and emotional trauma. As I see and hear from other victims, he has been STILL doing this again and again with new people and gouging their money at will in the name of remodeling/construction. He NEEDS TO BE STOPPED.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    erik u

    1 star

    05/31/2024

    i did a work for him *** did not pay he did not pay me $3500

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