Business ProfileforID90 Travel

Hello, I booked a room reservation yesterday 6/4 @ 12:48 MST, after booking I realized I booked the day after and not the day before, honest mistake. Within 4 min of realizing this (12:52 MST), I called ID90 and spoke to an agent and they instructed me to call the hotel directly to see if a modification or cancellation is allowed, I thought this is odd. I called hotel and they said ID90 needs to call and handle it since it was not booked direct, which makes sense since the charge goes to ID90 and not hotel directly during the initial booking. I called ID90 back and they said they will see if they can escalate. I got a ticket started via email that said because the booking was made with the incorrect date initially and the non-refundable rate, I'm out of luck and that I need to contact the hotel. This was an honest mistake and I called immediately and this was within 4 minutes of the purchase and within ******************************************************** correcting this matter since it is not a cancellation, just a re-booking. I emailed to escalate this to someone who can make this right, no reply. I will be disputing with my credit card once the charge clears. Horrible customer service and this should already be taken care of. I will be booking direct with hotel next time and not ID90. Please refund my money if you will not cancel and let me re-book through your site.