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Find a Location

Likewize Corp has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Likewize Corp

      1900 W Kirkwood Blvd Unit 1600C Southlake, TX 76092-2247

      BBB Accredited Business
    • Likewize

      1950 Innovation Way Ste 100 West Libertyville, IL 60048-2079

    • Likewize Corp

      PO Box 3 Alpharetta, GA 30009-0003

    • Likewize

      405 - 500 Hood Rd Markham, ON L3R 9Z3

    • Likewize

      350 Lakeside Pkwy Flower Mound, TX 75028-4144

    Business ProfileforLikewize Corp

    Tech Support
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Likewize offers the comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telco’s and banks to look after approximately a billion of their customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.
    See all additional business information

    At-a-glance

    Customer Reviews

    3.2/5stars

    Average of 449 Customer Reviews

    Customer Complaints

    459 complaints closed in last 3 years

    149 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/7/2022

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Likewize Corp has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Likewize Corp

        1900 W Kirkwood Blvd Unit 1600C Southlake, TX 76092-2247

        BBB Accredited Business
      • Likewize

        1950 Innovation Way Ste 100 West Libertyville, IL 60048-2079

      • Likewize Corp

        PO Box 3 Alpharetta, GA 30009-0003

      • Likewize

        405 - 500 Hood Rd Markham, ON L3R 9Z3

      • Likewize

        350 Lakeside Pkwy Flower Mound, TX 75028-4144

      Headquarters
      1900 W Kirkwood Blvd Unit 1600C, Southlake, TX 76092-2247
      BBB File Opened:
      1/4/2022
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Incorporated:
      3/19/2021
      Accredited Since:
      7/7/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Matthew Allard, Director
      • Mr. Rod Millar, CEO
      • Mr. Jermaine Hunt, Chief Legal Officer
      Contact Information

      Principal

      • Mr. Matthew Allard, Director
      • Mr. Rod Millar, CEO

      Customer Contact

      • Mr. Eric Smuda, Chief Marketing Officer
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      470 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/29/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      This company offers cell phone insurance. I have made 2 separate claims. The first one was for an iPhone 13+. I paid the deductible, received my replacement, sent back my damaged phone. Without telling me or informing me in any way I saw a $300 charge on my credit card. Called and they said. Oh we do have it, we will issue a reimbursement. Now this happened again with a ******* phone, exact same deal. They once again charged me for not returning the phone. It has been returned. I looked into it and this is a very common action done by likewise. Illegally charging clients, not informing them, and not refunding them unless they catch it on their credit card bill. They are quick to issue a refund but this business practice is akin to insurance fraud. I will be filing a report with local government for fraud.
      Read More

      Customer Reviews

      449 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Corliss R

      5 stars

      07/31/2024

      Got replacement phone the next day quicker than expected very happy

      Likewize Corp Response

      08/01/2024

      Dear *******,

      Thank you for your wonderful review! We're thrilled to hear that you received your replacement phone quicker than expected and that you're very happy with our service. Your satisfaction is our top priority, and it's great to know we exceeded your expectations.

      If you need any further assistance, please don't hesitate to reach out. We're always here to help!

      Best regards,

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

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