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          Find a Location

          Walnut Creek Special Utility District has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileWalnut Creek Special Utility District

            Utility Water Company
            Multi Location Business

            Contact Information

            PO Box 657

            Springtown, TX 76082-0657

            Visit Website
            (817) 220-7707

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Walnut Creek Special Utility District has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              PO Box 657, Springtown, TX 76082-0657
              BBB File Opened:
              7/26/2016
              Years in Business:
              56
              Business Started:
              1/1/1968
              Type of Entity:
              Sole Proprietorship
              Business Management
              • Mr. Steve Harris, Owner/Manager
              • James Blackwood, General Manager
              Contact Information

              Principal

              • Mr. Steve Harris, Owner/Manager

              Customer Contact

              • James Blackwood, General Manager
              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/24/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              This a water company that sends the bill out a week before its due every month. Last month I had 7 days to pay the bill before it was late. I set up the payment on bill pay, but it arrived late, so they charged me a $9 late fee (not the first time). I asked them to removed it and they refused. The next bill is due May 1st and I havent received it yet. Are they required to give more than 7 days to pay a bill? I requested to get email copies of the bill, but that hasnt happened either.
              Read More
              Read 6 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mandy _

              07/07/2023

              The recent water outage in **********, leaving residents without water for more than 24 hours, is deeply concerning. The lack of a backup plan or contingency measures in place is alarming and raises questions about the preparedness and reliability of the water utility. It is crucial for essential services like water supply to have robust systems in case of emergencies or unexpected disruptions. Such prolonged periods without water have a significant impact on daily life, affecting basic needs and causing inconvenience and frustration for the community. Walnut Creek Water needs to address this issue promptly, provide a transparent explanation for the lack of a backup plan, and take immediate steps to ensure that similar incidents are prevented in the future. The residents deserve a reliable and dependable water supply system that can withstand unforeseen circumstances.

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              BBB serving the Heart of Texas

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