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Business Profile

Pool Supplies

Royal Pool Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDiana P

    Date: 07/15/2024

    1 star
    The owner of the company , Michael took $4,000 from us. Supposedly he was going to order a pool heater and a saltwater system but he ever supplied us with either one or refunded the money. He didn’t answer calls and stopped returning them. When we finally tracked him down at his house he said his truck was broken and kept giving us stories about how he had to contact the company he ordered the heater from to start a refund but he was unable to ever produce a receipt of that purchase or offer a solution. He broke the pipes that were installed in our spa which we now have to pay to fix and than he said he couldn’t refund us for the bad work. We paid him $750 basically to break our functioning spa all he had to do was upgrade the fixtures, but he ended up breaking our spa and stealing our money. We intend on filing a police report by the end of this week.

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