Business ProfileforReserve Auto Group

Pick up date: 17 May 2024 Used car: $23855 Committed to fix: hood, chip, low tire pressure in WeOwe Agreement I flew from ** to ** to pick up/drive the car home. I trusted **************** said out of state buyers often buy their cars. I'd done this with my last car as well, and it turned out great...this purchase, ************************ $1500 "reconditioning" fee not shown in advertised price of $21988 (Sebastian **** "We generally price our inventory below the market to obtain more traffic.") added & wouldn't remove to meet the advertised price *Hidden $150 fee above purchase price added unbeknownst to me to discover later in paperwork *Undisclosed spider crack in windshield, ********* said it's fixed *Found undisclosed dent still in the hood despite agreement *Low tire pressure wasn't fixed per agreement. I ran vehicle diagnostics prior to leaving the dealership for my 800-mile drive home. Right rear tire was way over inflated (other tires were correct), so I set the right rear tire to the correct pressure figuring the dealer was sloppy. After driving 350 miles, **** warning came on alerting me to stop the vehicleright rear tire was low. Over-inflating was how the dealership chose to fix the **** warning irrespective of my safety. Having run-flat tires (no spare), I drove slowly to a service station and inflated it. I monitored and inflated it as needed the rest of the drive home. Nearly home, I stopped at a tire shop where I was informed this tire was 2 yrs older than the others, and that it needed to be replaced since I'd driven on it while under-inflated. This cost me $300.*I requested service records to justify "Reserve Certified"I was told records would be available when I picked up the car, but no service records were included in my paperwork. I asked they be emailed, 2x, and still received no response/no records from *********. I requested $2100 credit (for: no records/no reconditioning, hood dent, tire, hidden fee); ********* said no.