Business ProfileforHonda of Tomball
Current Alerts For This Business
In the Community Impact Newspaper (Spring-Klein edition), the business' advertisement states, "All vehicles will be marked down to the lowest sale price!" The term "lowest prices" refers to a lowest price claim.
BBB found that these claims were in violation of the BBB Code of Advertising. The company advertises to the term "best prices" which refers to a lowest price claim. Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims. 12.1 Advertisers must have proper substantiation for all claims prior to dissemination.12.2 Unqualified underselling claims must be avoided. 12.3 Advertisers can lessen the potential for consumer confusion by appropriate qualifications to any underselling/lowest price claim, such as by stating, if truthful, that the advertiser will meet or beat a lower price. In such circumstances, the advertiser must comply with Section 13.
The company was previously contacted regarding the issue, and stated the claim would be removed, but it has appeared again.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 22727 State Highway 249, Tomball, TX 77375-8241
- BBB File Opened:
- 3/28/2019
- Years in Business:
- 11
- Business Started:
- 6/6/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Lenny Gonzales, General Manager
- Contact Information
Principal
- Mr. Lenny Gonzales, General Manager
Customer Contact
- Mr. Lenny Gonzales, General Manager
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
10 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alberto C
2 stars11/12/2022
Honda of Tomball Response
11/14/2022
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