Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/02/2023

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for a 1:1 dropshipping mentorship called the JUMP program with Taylor ******* and was promised weekly training calls, mastermind sessions with 7 figure ecommerce earners, and week by week topics that would cover everything from business goals, SEO, ad creation, scaling, automation, email marketing, retargeting, and more, and that her goal was to make everyone surpass 6 figures within a 5 month period. I was told I could do a payment plan. I sent her the initial deposit on Venmo of $500 on 07/15/22 followed by another deposit of $1500 on 7/31/22 and then proceeded with monthly payments of $250 which began on July 31st. Halfway through the mentorship, Taylor went back on her initial promise of payment plans and said I needed to pay the rest in full or she would cancel my mentorship. So I paid her the rest on 9/19 for $3200. In total, I paid her $5,700. Taylor did not provide the services promised. She showed up to only 3 of our weekly training calls and no call no showed the rest (the program ran from mid August to Thanksgiving). I would text and facebook message her about our calls and she would not even respond to reschedule. I had a lot of grace at the beginning but after weeks of being ignored, I started to think I would not get what I paid for at all. Not only that...there were no mastermind sessions with successful ecom mentors and I did not make one sale from my dropshipping store. Taylor was extremely unreliable with her communications, and I feel like I received about 20% of what I actually paid for (3 calls and some workbooks emailed)After I asked in her FB group if anyone ever actually got the link after a training she said she conducted, she proceeded to block me, threaten me legally, and remove me from the mentorship I paid for. I have emailed, texted, and facebook messaged her to try to work out a partial refund but to no avail. I would like to use this avenue to warn others about buying any service from her as I believe she is a scammer.

• Initial Complaint

  Date:08/02/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchased 2 stores from her and didn't receive them when I was supposed to 9/9/21. She said if i didn't receive the stores by 9/19/21 I would get a full refund. She kept making excuses on why they were not done I assumed she was busy with others so I let it go. We then make plans to meet at her house I receive the stores 10/16/21. 10/02/21 I put $1000 deposit for her mentoring I never received. While I was at her house 10/16/21 she said she was going to do my ads since I was in she was mentoring me. She did not touch my ads I worked on my ads. **** did I receive any mentoring. I asked for a refund and she declined me. I left it alone. Now I find out I was not the only person she has taken money from people for half done work. Also paid for a plane ticket for a mastermind I also paid for she was hosting she didn't talk business till the last hour we were there. We were there for 3 days. $800 for a mastermind she didn't teach anything. She talked about her baby daddy drama.

• Initial Complaint

  Date:07/31/2023

  Type:Sales and Advertising Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid for a Shopify dropshipping store that was supposed to be complete, live, and operational. It also was supposed to include ******** ***********************, ad training, automated email templates, and already running emails. I never got a completed store or access to ad training. I paid ****** $1500. This has happened to over 20 people that I personally know. She is scamming people continuously using her ********, *****************************. There are victims across the entire country.