8 Customer Reviews
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Review from Karen E
5 stars07/05/2024
We just had our metal roof replaced. We had a very positive experience and would recommend this company to others.
East Texas Roof Works & Sheet Metal LLC of Tyler TX Response
07/05/2024
This was a complicated 2 story house, We removed existing metal roof. Installed plywood over existing runners, Installed new metal ************ New ********************* Thank you *****Review from Rebecca S
5 stars02/25/2024
The best company I have encountered, in past 10 years Ive been in East Texas. On Super Bowl Sunday, the hail storm broke out one of our Skylights. I called several roofing companies in Tyler, no one answered the phone, but when I called East Texas Roofers no only did they answer, but came over within 15 minutes, and gladly fixed our problem. We were the 5th roof, he was headed to Van after us, giving up his Super Sunday to help his community. They have my business from now on, they are honest and do whats best for the customer.East Texas Roof Works & Sheet Metal LLC of Tyler TX Response
07/05/2024
*******, I just seen your review. It was our pleasure meeting and helping you out. Thank you , From East Texas Roof Works.Review from Barry Z
5 stars02/12/2024
No mess left behind! Very professional, definitely would use again!! Very polite & clean cut employees!!Job was done in a very timely manner!!????Price was by far better than anyone else!!Thank you,***********************East Texas Roof Works & Sheet Metal LLC of Tyler TX Response
02/13/2024
Installed a 30 year shingle roof system and transition @ metal roof. Giving a lifetime workmanship warranty. Thank you *****Review from Carlos C
5 stars02/12/2024
I called 5 companies for a quote to repair the roof. The owner of E TX Roof *********************************************** Metal gave me the best option to repair what I was afraid was going to be costly. He cleaned the commercial roof of excess granules and repaired the leaks! Ive been referring him to others and would use his services again! Thank you E ** Roof Works and Sheet Metal!East Texas Roof Works & Sheet Metal LLC of Tyler TX Response
02/15/2024
Did a walk through in restaurant spotting all leaks in question and marked off areas to be repaired on this commercial roof. Cleaned areas and applied asphalt primer over roof mat for adhering purposes. Consisting of drain areas wall and field. Applied torch down modified per spec. Giving a workmanship warranty. Thank you ************************Review from Mallory V
5 stars02/12/2024
Put a great looking roof on for me!Very professional Got the job done quickly and right!Handled all things insurance! Very grateful for the hard work!East Texas Roof Works & Sheet Metal LLC of Tyler TX Response
02/13/2024
Found Roof damage, hail & wind went through the claim process and installed a 30 year shingle. Giving a Lifetime workmanship warranty. Thank you *************************** and for the great Lunch you provided.Review from Annette J
5 stars10/09/2023
10/10 ************ Ever , They worked with my insurance company on getting my roof replaced that meant less stress on me. Very professional , polite , respectful bunch of men they made sure all my flower beds were covered and not damaged , they even picked up some limbs from my yard and put on there trailer , I highly recommend them on your next roof or remodelEast Texas Roof Works & Sheet Metal LLC of Tyler TX Response
10/12/2023
On this home , yes we worked the Insurance claim. Our company worked up a collateral damage report. Getting Insulation took out of her attic and new blown in due to mold. Up grade on shingles from 25 year to 30. New screens and several other things. Showing our appreciation we cut out holes and installed new soffit vents for better ventilation to work with her new ridge vents for free. Thank you **************Review from Stephen K
1 star10/03/2023
absolutely one of the worst companies I have ever dealt with. I had a leak in my roof around my skylight. They came out and supposedly fixed it which I can understand that sometimes its not fixed immediately that was on September 14. Today is October 3. I have called at least six times they did not return the calls and they have not followed up with me. As a result I have also canceled the check that I wrote for the initial service.East Texas Roof Works & Sheet Metal LLC of Tyler TX Response
10/05/2023
I sent a employee out to get with *******, who had a leak @ skylight. So old caulking was removed and new applied. When we were told it still leaked, ***** called and said to him Im on my way. He responded not today I have other contractors here. Which had nothing to do with us getting on roof. Then he called me so many days later and said why havent youll been out. I told him we would have to schedule a time because he turned us away. I had River call and text him last week so we could see what was wrong and get on roof, he would not reply to him. Then i had a voice mail left on my ph while i was hunting about 930 at night with him saying he was going to leave a bad review on every platform. Im not sure if it was him or his husband. But why go to this extreme. We went out of our way to make contact. Even a few minutes ago my son text an called. 10-5-23 And you want respond. Thanks Owner ***************************.Review from David J
5 stars10/20/2021
VERY PLEASED WITH THEIR WORK.CAME OUT GAVE ESTIMATE GOT APPROVAL TO DO THE WORK.CAME WHEN THEY SAID THEY WOULD FINISHED JOB ON TIME NO MESS TO CLEAN UPEast Texas Roof Works & Sheet Metal LLC of Tyler TX Response
10/25/2021
This was a large commercial roof that had leaks. We evaluated the problem and found it needed over sized fasteners. (screws).To get the longevity out of the existing roof system. The old screws were rusting out to where it was affecting the integrity or the roof panels. We removed several skylights and replaced with new ones. We also applied a rust inhibitor that stops rust, applied mastic and acrylic coating to several areas. Thank you *****
Customer Review Rating
4.5/5stars
Average of 8 Customer Reviews
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