Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

East Texas Roof Works & Sheet Metal LLC of Tyler TX

Reviews

This profile includes reviews for East Texas Roof Works & Sheet Metal LLC of Tyler TX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

East Texas Roof Works & Sheet Metal LLC of Tyler TX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.5/5 stars

    Average of 8 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJennifer C

      Date: 08/16/2024

      5 stars

      Jennifer C

      Date: 08/16/2024

      Recommend this company. Did a great job. From the time I talked to **************** to completion was less than a week.

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 08/17/2024

      Installed a 30 year roof system for ********************, Rustic slate shingle,ridge vent, etc along with deck repair. In Palestine Tx . Lifetime workmanship warranty. It was nice meeting you. Thank you for the review.
    • Review fromKaren E

      Date: 07/05/2024

      5 stars

      Karen E

      Date: 07/05/2024

      We just had our metal roof replaced. We had a very positive experience and would recommend this company to others.

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 07/05/2024

      This was a complicated 2 story house, We removed existing metal roof. Installed plywood over existing runners, Installed new metal ************ New ********************* Thank you *****
    • Review fromRebecca S

      Date: 02/25/2024

      5 stars

      Rebecca S

      Date: 02/25/2024

      The best company I have encountered, in past 10 years Ive been in East Texas. On Super Bowl Sunday, the hail storm broke out one of our Skylights. I called several roofing companies in Tyler, no one answered the phone, but when I called East Texas Roofers no only did they answer, but came over within 15 minutes, and gladly fixed our problem. We were the 5th roof, he was headed to Van after us, giving up his Super Sunday to help his community. They have my business from now on, they are honest and do whats best for the customer.

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 07/05/2024

      *******, I just seen your review. It was our pleasure meeting and helping you out. Thank you , From East Texas Roof Works.
    • Review fromBarry Z

      Date: 02/12/2024

      5 stars

      Barry Z

      Date: 02/12/2024

      No mess left behind! Very professional, definitely would use again!! Very polite & clean cut employees!!Job was done in a very timely manner!!????Price was by far better than anyone else!!Thank you,***********************

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 02/13/2024

      Installed a 30 year shingle roof system and transition @ metal roof. Giving a lifetime workmanship warranty. Thank you *****
    • Review fromCarlos C

      Date: 02/12/2024

      5 stars

      Carlos C

      Date: 02/12/2024

      I called 5 companies for a quote to repair the roof. The owner of E TX Roof *********************************************** Metal gave me the best option to repair what I was afraid was going to be costly. He cleaned the commercial roof of excess granules and repaired the leaks! Ive been referring him to others and would use his services again! Thank you E ** Roof Works and Sheet Metal!

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 02/15/2024

      Did a walk through in restaurant spotting all leaks in question and marked off areas to be repaired on this commercial roof. Cleaned areas and applied asphalt primer over roof mat for adhering purposes. Consisting of drain areas wall and field. Applied torch down modified per spec. Giving a workmanship warranty. Thank you ************************
    • Review fromMallory V

      Date: 02/12/2024

      5 stars

      Mallory V

      Date: 02/12/2024

      Put a great looking roof on for me!Very professional Got the job done quickly and right!Handled all things insurance! Very grateful for the hard work!

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 02/13/2024

      Found Roof damage, hail & wind went through the claim process and installed a 30 year shingle. Giving a Lifetime workmanship warranty. Thank you *************************** and for the great Lunch you provided.
    • Review fromAnnette J

      Date: 10/09/2023

      5 stars

      Annette J

      Date: 10/09/2023

      10/10 ************ Ever , They worked with my insurance company on getting my roof replaced that meant less stress on me. Very professional , polite , respectful bunch of men they made sure all my flower beds were covered and not damaged , they even picked up some limbs from my yard and put on there trailer , I highly recommend them on your next roof or remodel

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 10/12/2023

      On this home , yes we worked the Insurance claim. Our company worked up a collateral damage report. Getting Insulation took out of her attic and new blown in due to mold. Up grade on shingles from 25 year to 30. New screens and several other things. Showing our appreciation we cut out holes and installed new soffit vents for better ventilation to work with her new ridge vents for free. Thank you **************
    • Review fromStephen K

      Date: 10/03/2023

      1 star

      Stephen K

      Date: 10/03/2023

      absolutely one of the worst companies I have ever dealt with. I had a leak in my roof around my skylight. They came out and supposedly fixed it which I can understand that sometimes its not fixed immediately that was on September 14. Today is October 3. I have called at least six times they did not return the calls and they have not followed up with me. As a result I have also canceled the check that I wrote for the initial service.

      East Texas Roof Works & Sheet Metal LLC of Tyler TX

      Date: 10/05/2023

      I sent a employee out to get with *******, who had a leak @ skylight. So old caulking was removed and new applied. When we were told it still leaked, ***** called and said to him Im on my way. He responded not today I have other contractors here. Which had nothing to do with us getting on roof. Then he called me so many days later and said why havent youll been out. I told him we would have to schedule a time because he turned us away. I had River call and text him last week so we could see what was wrong and get on roof, he would not reply to him. Then i had a voice mail left on my ph while i was hunting about 930 at night with him saying he was going to leave a bad review on every platform. Im not sure if it was him or his husband. But why go to this extreme. We went out of our way to make contact. Even a few minutes ago my son text an called. 10-5-23 And you want respond. Thanks Owner ***************************.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.