ComplaintsforParamount Recovery Systems
Collections Agencies
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Complaint Details
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Initial Complaint
10/04/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I received two collection reports on my credit from Paramount Recovery Systems, when I called to make a payment arrangement and figure out where the charges came from they told me that they were from 2017 on 9/14/17 and 12/23/17. I had never received any medical bills to my knowledge and they wouldnt tell me what hospital these charges came from. I arranged a payment plan to pay it off and was told that it would not be removed from my credit. The original amount of the accounts were $856 and $330. The pay off amount is $811.92. I wish for this to be removed as they wont tell me which hospital these charges have came from, they said its not listed. This has dropped my credit score almost 80 points and I am in the process of purchasing a home.Business response
10/27/2021
Paramount Recovery Systems records show that our office spoke with the consumer on 10/1/2021 and was advised of the bills in our office at which time she set up payment arrangements with the our agency to settle her accounts. Then on 10/7/2021 consumer called our office requesting to change her previous payment arrangement to pay the balances in full and once the last payment is processed the agreement is to remove the the accounts from her credit report. This communication is from a debt collector.Customer response
11/01/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************************Initial Complaint
09/27/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
A collection company named paramount recovery system has been placed on my credit report and i dont know where it is coming from or who the original creditor is supposed to be. I have not received a bill of any kind with a price of $654 owing on it. I believe its either a scam or it has been placed on my credit report in error and i would like it removed as soon as possible.Business response
09/29/2021
Paramount Recovery Systems has notified our client regarding this complaint and the account has been closed from our agency. We have requested our trade line to be removed. This communication is from a debt collector.Initial Complaint
09/27/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I checked my credit report on 9/5/2021 - both Transunion and Equifax. I usually check my credit report every two weeks. I checked it again on 9/26/2021. My Transunion account went up and my Equifax report showed that it had dropped 28 points because I had an account in collections. It showed it was in collections with Paramount Recovery Systems. It showed that it was for $40.00 to ***** *** * * ******* and was opened 8/10/2021. This is not my account. I do not owe this or even know who these people are. I am getting ready to purchase a home/condo and do not want this to harm my chances. Please, please get this removed from my account as soon as possible.Business response
09/29/2021
Paramount Recovery Systems has notified our client regarding this complaint and the account has been closed from our agency. We have requested our trade line to be removed. This communication is from a debt collector.Customer response
09/30/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as it is removed from my Equifax Credit Report quickly.
Regards,
*********************Initial Complaint
09/27/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have never done business, nor do I owe this company or any company it is representing any money. I have not authorized this company or any company it represents to obtain nor utilize my personal information. This account and my information was in fact sold to this company by another company (Debt Recovery Solutions) that was illegally reporting to all 3 credit bureaus fraudulent information and agreed to remove the information and CEASE the selling of this information as it couldnt be verified as it is FRAUDULENT. This is a violation of **************** Probability Act of ****. The prior company that owned this account updated information obtained by phone to this account thus changing its rightful owner or fraudulent owner. I want this account removed from all 3 credit bureaus and cease the sell of my information and this account to additional collection agencies. This company is unable to provide verification of any accounts I owe that include my verifiable signature!Business response
09/29/2021
Paramount Recovery Systems has notified our client regarding this complaint and the account has been closed from our agency. We have requested our trade line to be removed. This communication is from a debt collector.Customer response
10/01/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and as long as all reporting by this company is removed from all 3 major credit reporting bureaus immediately and my personal records and information are no longer accessed / obtained by this collector/ company / agency, than I find that this resolution is satisfactory to me.
Regards,
******** StreetInitial Complaint
09/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
On October ************************************************************* the amount of $473.00. When I called they stated it was an emergency room balance. When I told them I had not been to the emergency room they could not give me a name on the account. I disputed the collections on Experian which they founded to be accurate but have not since removed account from my report which has dropped my score 9 points while I am in the process of buying a home. This information has definitely hurt my score. Please remove from my credit report. I have also gotten a Debt Validation Letter drawn up legally and will be having it mailed certified by the end of the business day.Business response
09/29/2021
Paramount Recovery Systems has notified our client regarding this complaint and the account has been closed from our agency. We have requested our trade line to be removed. This communication is from a debt collector.Initial Complaint
09/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 8/25/2021 Paramount Recovery Systems had sent out a notice to collect a debt that is invalid. In their letter they had advised that I am to contact them within 30 days otherwise they will assume the debt is valid and report it to the credit bureaus. This was from an Emergency Room visit which was already paid by my insurance. I had disputed this debt as fraudulent and it had been removed from my credit report twice, however, Paramount Recovery Systems had acquired this invalid information from the previous credit agency and is attempting to collect it even though it is invalid. I am unable to dispute this bill because there are no means to contact them. This debt has been disputed in the past and confirmed by the credit bureaus as invalid, please do not bill me any further or attempt to collect this debt as it is invalid and does not exist.Business response
09/29/2021
Paramount Recovery Systems has notified our client regarding this complaint and the account has been closed from our agency. We have requested our trade line to be removed. This communication is from a debt collector.Customer response
10/02/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************Initial Complaint
09/10/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I recently contacted this company to pay off a debt I had with them, I was told to try and settle the debt only to realize I made a mistake and should of paid in full so that I could have it removed. Right after I paid the settlement I tried calling them back to ask if I could just pay the full amount instead of the settled amount. This is very important to me and I have not been able to contact them in over a week, I just keep getting a voicemail message.Business response
09/29/2021
Paramount Recovery Systems shows this account was paid with a discount and we requested the credit bureaus to update the account to reflect that the account was settled for a lesser amount. We also have notified our client that the account was paid with a discount and the account closed with our client. This communication is from a debt collector.Initial Complaint
09/09/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have been trying to reach Paramount Recovery Systems to pay off a debt of $417 so that I may have it removed from my credit report. I don't understand why I am not able to get in contact with them. My credit is being negatively affected by a problem I am trying my best to solve. How can we resolve the issue if no one is there to assist?Business response
09/11/2021
Paramount Recovery Systems was experiencing phone and website issues when this complaint was filed. Please contact our office at your earliest convenience as our office for assistance. This communication is from a debt collector.Initial Complaint
09/09/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Ive been trying to for days to get in touch with this company to pay. Website wont load and theres two different phone numbers for the same account on my transition and equifax. One of the phone numbers is always busy and the other number automatically transfers me to a voicemail.Business response
09/11/2021
Paramount Recovery Systems had connection issue with our website and phone issue this day the complaint was filed. Ours office shows that we just spoke this morning with the consumer and things have been resolved. This communication is from a debt collector.Initial Complaint
09/09/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
In July 2021 I received notification on my credit report that Paramount Recovery Systems added two collections for the same amount of $157. They have done this back in 2014 where I never received a **** or notification for these charges so I disputed it and they had removed it. Now a few months ago I get another notification for the same amount and I dispute it again where it was removed off my TransUnion but will not be removed off of the other bureau. I have attempted to contact this business but when I call the number it does not go through or it hangs up. I have no mailing on the charges, I can not speak to anyone about these so called charges and this is the second time it has randomly popped up on my credit line. I would like this completely removed.Business response
09/11/2021
Paramount Recovery Systems shows these accounts were recalled by our client and returned back to their office. We have requested our trade line to be removed. This communication is from a debt collector.Customer response
09/21/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
Cas Busa
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Customer Complaints Summary
319 total complaints in the last 3 years.
149 complaints closed in the last 12 months.