Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Heart Of Texas Properties Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHeart Of Texas Properties Inc

    Real Estate

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1714 Columbus Ave, Waco, TX 76701-1155
    BBB File Opened:
    4/10/2002
    Years in Business:
    26
    Business Started:
    4/13/1998
    Business Incorporated:
    4/13/1998
    Type of Entity:
    Corporation
    Business Management
    • Ms. Pam Whitworth, Owner
    Contact Information

    Principal

    • Ms. Pam Whitworth, Owner

    Customer Contact

    • Ms. Pam Whitworth, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I entered into a lease on 9/8/23 for the property at ******************* and moved in on 9/8 as well. On my move in inspection on 9/15/23 I noted that there were roaches present. Because my lease stated I was responsible for pest control I had already had the duplex sprayed on 9/12/23. I advised HOT Rentals that I would have the property sprayed again in 2 weeks, which I did. They advised me that if I saw roaches again after that to let them know and they would take care of it. This was a verbal conversation when I turned in my walkthrough inspection. I continued to spray an over the counter insect killer weekly around all baseboards. After being gone for a week when I returned on 11/25/23 I immediately noticed roaches in the kitchen. After pulling out the appliances I noticed mouse f**** behind them and in the back of several cabinets. I notified HOT rentals on 11/27 and they sent maintenance out that day to set a couple of large mouse traps and spray for roaches. I have seen several very small in the kitchen since then. On 12/14 I found a ***** in a dish I pulled out of a cabinet while preparing dinner. The next evening another crawled across the end table in my living room while I was watching television. The morning of 12/15 my son and I heard noises coming from the kitchen but couldnt figure out what it was and had to leave for school. On 12/17 I heard mice squeaking and scurrying in the kitchen cabinets and oven. That afternoon my neighbor (other half of duplex) told me that she had heard the same noises. We pulled out her stove and the floor was covered in sawdust from the holes chewed on the bases of the cabinets mixed with mouse f**** Her and I both submitted maintenance requests. I went to the leasing office on 12/18 to explain that I cannot live with a rodent and ***** infestation. I spoke with the Property Manager (***). I would like to terminate my lease.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.