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          Cain Surveying Company has 1 locations, listed below.

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            Business ProfileCain Surveying Company

            Oil Well Surveyors
            BBB accredited business

            Contact Information

            315 State Highway 110 S

            Whitehouse, TX 75791-3510

            Visit Website
            (903) 839-1104

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/16/2022

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company also services in GPS Surveying, Mortgage or Improvement Surveying, Title Surveys, Boundary Surveys, and Vertical/Horizontal Control Surverys.

            Business Details

            Location of This Business
            315 State Highway 110 S, Whitehouse, TX 75791-3510
            BBB File Opened:
            3/12/2009
            Years in Business:
            16
            Business Started:
            2/1/2008
            Business Started Locally:
            2/1/2008
            Business Incorporated:
            6/4/2008
            Accredited Since:
            11/16/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 5980 for this business, issued by Land Surveying, TX Board of Professional. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Land Surveying, TX Board of Professional

            7701 N Lamar Suite 400

            Austin TX 78752

            (512) 452-9427

            Type of Entity:
            Corporation
            Business Management
            • Mr. James (Jim) Garrett Cain, Owner
            Contact Information

            Principal

            • Mr. James (Jim) Garrett Cain, Owner

            Customer Contact

            • Ms. Tricia Cain, Bookkeeper
            • Mr. James (Jim) Garrett Cain, Owner
            Additional Contact Information

            Fax Numbers

            • (903) 839-1184
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/06/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            **** Surveying was hired to perform a property survey as part of a home purchase. The survey was due by a specified date in order for the lending to be approved and the house sale to be closed. They provided assurance that the survey would be complete on a specified date that would allow for timely approval by the lender and the sale to be closed. After 5 days had passed beyond the date they specified, the survey had still not been provided. They were not able to be reached reliably by telephone or email. Due to their delay in providing the completed survey, the lending was not approved on time, and the home closing date had to be postponed. When asked why they did not deliver the survey on the date they specified that they would, their response was that they were too busy to get it done by the time they had agreed to. I requested their service fee be reduced to account for their delay and to help offset the cost incurred by me due to the delay they caused, and they would not agree to do so.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gary S

            10/06/2022

            **** Surveying Surveyed my neighbor's property during the purchasing process. *****, during the survey stopped surveying and went to his truck to lay down due to the heat. The two young men working for **** finished the survey. After review of the ****** on my property that joins my neighbor's property, I noticed a new rod placed two to three feet onto my property. I contacted the local survey company who performed the survey on my property and the local survey company came out twice and re-surveyed the property and informed me the rod placed onto my property is not correct. The local survey company contacted **** and informed him of the issues. During the call **** looked at his survey and stated the rod was placed in the wrong place. **** informed the local survey he would return and correct the survey. I have personally called **** surveying for several days and I do not get a return called.

            Local BBB

            BBB Serving Central East Texas

            More Info on Local BBB

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