Reviews

Review Details

• Review fromBenny H

  Date: 02/02/2025

  1 star
  This is a fraud company. They advertise a cheap price for booking hotels, then ask you pay for it right away. They sent you a email later and said you need to do one more step before they book your room. The last step requires you agree to pay amount of money, and go to presentation. Otherwise you need to pay more than $500 more to get your booking. I refused to continue. I asked a refund after 10 minutes booking. They refused to refund my money back. This company scammed my money and has not booked my hotel. Actually they didnt do any service for me, but keeping my money. This is absolutely scamming company.

• Review fromvj p

  Date: 01/13/2025

  1 star
  I will not give any stars since their sister company 'VacationOffer.com" is so bad they have undisclosed fees and issues with reservation. they would not cancel my reservation after one hr of booking and have to attend mendetory seminar . and my card was charged. its all scam and fraud . No one should deal with them .Regards vj

• Review fromCurtis R

  Date: 11/22/2024

  1 star
  I purchased a VO pkg on Oct 23. I followed the rules for cancellation, which was within the 13 days. I received an email from VO stating, no further action was needed because my refund is being processed. Then they call you to make more offers in hope of keeping your money. No matter how many times I call or they email as of today they still have not refunded my money. It is now Nov. 22 and they have not honored their refund policy. Kindness and honesty does not work with VO. They are NOT a trustworthy company. I was told by ******* that we were the grand prize winner of this "OFFER" only to find out that our son, who attended the same expo, was told he was the grand prize winner of the same offer but it cost him $100 more. Terrible people. DO NOT PURCHASE!

• Review fromVanessa S

  Date: 11/11/2024

  1 star
  ****. There whole setup seems so legit. They charged my card for $300 for an even they say I never attended. I was at the event while my card was being charged so they said they would refund me but never did. There whole setup is all a scam. Everyone be careful they are very convincing

• Review fromAle A

  Date: 12/29/2023

  1 star
  A complete Scam. I have now paid $199 and $204 to the hotel. And their fraudulent ad, said they are the cheapest in ********************** ad says Dont overpay for a Hotel in *********. Save your $$$ and book with ** It says $99. It says nothing about any sales presentation for three hours. Following the booking, I received 12 emails that I need to attend a sales presentation offsite . I was traveling with an elderly person and could not leave them for that long . I chatted them, and they said the fine print had transportation to and from the presentation. I looked at the fine print. It said you get a $50 **** gift card, you get travel to and from the presentation. IT did not specify what type of presentation and certainly not a sales presentation for three hours. They told me I need to call a number. I called the number. I told them I need a refund from a purchase that was made 6 hours earlier. The lady who answered said she could exchange that deal for a deal with no gift certificate and no sales presentation and the room rate would be $100 instead of $99.Not once did she say the charge will now be $199 total but instead, the rate is now $100. the invoice. It is only natural that any company that wants to charge extra would do something like Total Charge $199 Credit ( paid) $99 Remaining $100.This would have been clear and I would have refused it. They did not do that and instead sent a deal for $100 that I Signed. They do not have a single document showing the amount $199 charged to be charged the room. I arrived at the hotel and I had to pay an additional resort fee. Nest day, I see that VacationOffer charged me the additional $100 to the $99. I called them and they said they tried to cancel but the hotel would not let them. I told them my conversation was with them not the hotel. I have now paid $199 and $204 to the hotel. And their fraudulent ad, said they are the cheapest in *********.

• Review fromCassie D

  Date: 12/25/2023

  1 star
  Went through vacationoffer.com to purchase a vacation for me and my husbands wedding anniversary. I was sent an email saying that they couldnt confirm my reservation. Yet they took $293 out of my account. I emailed help desk to have the funds cancelled but no response. I filed a dispute with my bank. I feel like I lost money for no reason and I never utilized their service. I feel such a crime should not go unpunished. Then to find that they have done the same thing to numerous other people. This is unacceptable. They are not even BBB accredited. Very disappointed.

• Review fromSierra M

  Date: 11/22/2023

  1 star
  This company is a scam! They charged my card $169.00 without authorization, I did not confirm the booking or the reservation and I did not utilize their services!

• Review fromJason J

  Date: 09/27/2023

  1 star
  Terrible business. Made initial reservation, received email to finish reservation. saw I was required to attend a presentation, tried to call to cancel, bit had to wait to the next morning. Spoke with a person and they told me to read the fine writing and no to a refund even though I didn't finish the reservation.BUYER BEWARE -10 STARS

• Review fromBrian B.

  Date: 10/13/2022

  1 star
  Completely scammed. Friendly people at the bottom level. You will not get resolution after customer service. They stole $520 from me. Do not use them

• Review fromKJ J

  Date: 05/29/2022

  1 star
  They are scam artist. Tons off hidden fees. No after hours assistance. Hostile employees.