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Find a Location

Simply Obsessed with Sarah Gibbons has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforSimply Obsessed with Sarah Gibbons

    Online Retailer
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.07/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Simply Obsessed with Sarah Gibbons has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      357 W Life Science Way, Draper, UT 84020
      BBB File Opened:
      3/15/2019
      Years in Business:
      12
      Business Started:
      7/18/2011
      Business Started Locally:
      7/18/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Raining Hot Coupons, LLC
      • Simply Obsessed
      Business Management
      • Ms. Sarah E Gibbons, Owner
      • Ms. Dalia Cole, Customer Contact
      Contact Information

      Principal

      • Ms. Sarah E Gibbons, Owner

      Customer Contact

      • Ms. Sarah E Gibbons, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      started March 2023 Orders delayed, credits item was not available August 2023 market ordered a sweatshirt shipping 1-2 weeks. On 8/15I ordered sunglasses in stock. end of August messaged given nonchalant answers told items can take 2-4 weeks prior text deleted Second text no response. Asked via live sale - ignored. ***** said to contact customer service. I was upset 1) other boutiques were receiving these items already shipped why SO (simply obsessed) was not getting items conversation with mamma corn asked for a refund past year completely different lack of customer services, lack of responses, lack of caring for customers that have been with them for YEARS excuse after excuse making it look like the vendors fault SO *** $78 dollars for item received an email receive % off sale items used wrong code. Told nothing could be done but cancel orders. There were limited stock of items so mamma corn said she could issue credit. It was $8 or $9. Was issued them she removed credit from my account. Those orders in stock printed over a week ago not shipped 10/4 placed. Below is amount pd with these situations but I have spent $1000 with this boutique owner says will do a live doesnt doesn't show all items at market says will doesnt. Drop ship items for $50 $60 when items are on amazon or ***** for fraction. This boutique as gone down hill and its sad. Orders that were cancelled they also show as fulfilled but are not.
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sj O

      5 stars

      02/06/2024

      Sarah Gibbons is my favorite boutique. She has been my go to for fashion items and Ive been 100% satisfied with all of my purchases. Items have been received fast and in excellent condition I continue to shop here and love Sarahs Live shows for new products. She is a sweetheart and really cares for her clients.

      Local BBB

      BBB Mountain West

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