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          Azaria, LLC has 1 locations, listed below.

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            Business ProfileAzaria, LLC

            Purses

            Contact Information

            Lehi, UT 84043-5024

            Visit Website

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Lehi, UT 84043-5024
            BBB File Opened:
            1/22/2021
            Years in Business:
            7
            Business Started:
            12/2/2016
            Business Started Locally:
            12/2/2016
            Business Incorporated:
            12/2/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. McKenna Peterson, Manager
            Contact Information

            Principal

            • Ms. McKenna Peterson, Manager

            Customer Contact

            • Ms. McKenna Peterson, Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/28/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I ordered a La Mere petite bag ($124.95) on August 30, 2022. I received it September 3rd, 2022. After less than a month of having this bag the fabric began to peel. This bag gets very light use and typically sits on my entry table. I reached out and after going back and forth with customer service they told me THREE times that they didn’t believe I knew the difference between spilling something on my bag and it peeling. All they would tell me is to “try washing it again”. A month later I reached out again because the peeling was getting worse and a bag that expensive shouldn’t be falling apart after less than 2 months of use. They responded saying that their warranty doesn’t cover bags peeling. I’m not sure what their warranty would actually cover if it doesn’t cover faulty, poor quality bags. They also told me they wouldn’t do anything about my faulty bag but I should go to the store and buy paint to paint over the peeling spots… The customer service experience was terrible. Quality of product is terrible.
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            Read 5 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Caitlin N

            11/26/2023

            This company *****. Their bags are poor quality and their customer service is even worse.They delete any negative reviews on their website which is why everything has five stars. They also bought followers on their Instagram account, limit comments and block anyone who leaves a negative one which is why you wont see any negative reviews there either. If you are considering purchasing anything from this company I hope that you read these reviews first and decide against supporting this brand. They do not value their customers and are only concerned with profit. Any reputable company works with their customer to provide solutions to their problem, but instead this company responds back to their customers as if the customer is the issue. There are many better diaper bag companies who provide quality products and appreciate their customer base. Support them instead.

            Azaria, LLC Response

            11/27/2023

            My team has searched and searched our system and do NOT show that this customer has ever purchased from ** so I have no idea what she is even talking about. We do not and never have bought followers on our instagram account. All reviews go through our website team and they approve every single review unless it's something that was not purchased from us. I can't respond to a claim that someone makes when they are nowhere to be found in our system and have NEVER purchased from us, so this is not a valid claim. I talked to my girls and this situation is nothing they are familiar with. Please disregard and remove this claim. Thanks!
            Read 2 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

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